What are the responsibilities and job description for the Energy specialist position at ICF?
Energy & Sustainability Specialist Support for Energy Service Providers Web Services
Location Reston, VA (hybrid 2 days onsite, 3 days remote)
LOB / Portfolio : CET / EID / Commercial / Industrial Energy Programs (CIEP)
Want to design and develop energy and climate programs, and engage with industry leaders and government officials to save energy and reduce greenhouse gas emissions?
You can at ICF. We solve the most challenging issues facing the energy industry today while informing the future of global energy use.
ICF is seeking a detail-oriented, self-motivated candidate to help federal government clients implement and evolve their energyefficiency, decarbonization, and sustainability programs.
This position will be based in our Reston, VA headquarters office in a hybrid work environment.For successful candidates, a significant portion (at least 50%) of the role will entailoutreach to and engagement with current and prospective users of the ENERGY STAR® Portfolio Manager® web services application programming interface (API), which may include software as-a-service (SaaS) providers, utilities, and other 3rd parties supporting energy management activities in the commercial and multifamily building sectors.
Use of this API is a critical pathway by which a broad range of organizations streamline / automate the exchange of data between their own systems and Portfolio Manager.
Common use cases include (but are not limited to) the integration of Portfolio Manager functionality into third party energy / sustainability management software platforms;
delivery of aggregate whole-building consumption data from utilities to building owners’ Portfolio Manager accounts; and streamlined internal reporting of key metrics calculated by Portfolio Manager (e.
The remainder of responsibilities will include some combination of (1) support for the broader ENERGY STAR Service and Product Provider partnership (of which API users are just one component) and (2) programmatic support for key ENERGY STAR support functions that may include but are not limited to : development of training materials for program stakeholders;
reviewing applications for ENERGY STAR Certification; analytical support for underlying Portfolio Manager functionality.
Please note that this role does not require software coding / programming / development experience.
Responsibilities
Coordinating with clients and other team members to develop local, regional, and national strategies to influence the market and increase participation in voluntary energy and decarbonization programs such as EPA’s ENERGY STAR® program
Conducting outreach to a range of stakeholder audiences, including (but not limited to) : energy and sustainability managers;
3rd party energy service providers; software providers; utilities; and state / local government entities
Developing communications, outreach, and training resources, including newsletters, case studies, website content, webinars, and in-person events
Supporting partner recruitment, onboarding, and ongoing support to maximize program participation
Maintaining detailed records in a customer relationship management system
Conducting research and analysis of energy efficiency, electrification, renewable energy,and decarbonizationprograms and policies
Assisting with project management tasks including project deliverables, program staffing and budget management
Minimum Qualifications :
Two (2 ) years of relevant experience inenergy / sustainability management software platforms or building energy data management
Two (2 ) years of relevant experience in benchmarking commercial and / or multifamily properties using ENERGY STAR Portfolio Manager, with demonstrated command of key functionalities via the Portfolio Manager front-end user interface
Two (2 ) years of relevant experience inbasic understanding of APIs and their role in the development of software solutions.
Preferred Qualifications :
Experience using the Portfolio Manager web services API, or managing Portfolio Manager records that are dependent on data feeds from other web service providers.
Experience providing technical support for a software product.
Familiarity with the general process of software development, including the relationship between the project sponsor, business / requirements analysts, and developers.
Familiarity with the development / delivery of public-private voluntary partnership programs
Experience with building energy / emissions performance standards
Experience with ENERGY STAR, DOE Better Buildings / Better Plants, LEED, and / or other efficiency / sustainability tools and program platforms
Knowledge of the U.S. commercial buildings sector, especially the key stakeholders helping building owners and managers in meeting ENERGY STAR program requirements for benchmarking customer buildings using Portfolio Manager and gaining ENERGY STAR certification (e.
g., energy service companies, architecture / engineering firms, sustainability consultancies)
Professional Skills and Abilities
Passion for troubleshooting, problem solving, and customer success
Ability to understand and translate / convey technical details to non-technical audiences.
Ability to zoom in and zoom out between technical details and higher-level programmatic implications (e.g., identifying common technical support inquiries that may suggest an opportunity for broader system enhancements)
Strong attention to detail and ability to follow / improve processes
Collaborative / cooperative working style
Ability to prioritize and multi-task, and work under strict deadlines
Proficiency in oral and written communication skills
Highly developed interpersonal skills and self-motivation
Proficiency in standard business software packages (e.g., Microsoft 365)
Experience using customer relationship management platforms (e.g., Salesforce)
Please note that this role does not require software coding / programming / development experience
You will love working at ICF :
Quality of life : Flexible workplace arrangements, healthy work-life balance
Investment in you : Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan
Investment inour communities : Donation matching, volunteer opportunities
Professional growth : Bring your passion, develop your professional goals and align them with our company purpose and values
Employee community networks : Join internal forums where you can connect with colleagues who share or support common characteristics, interests, and goals
EIDCIEP
Last updated : 2024-08-06