What are the responsibilities and job description for the Principal ServiceNow (ITBM) Developer (Remote) position at ICF?
Please note that this position is open to support 100% remote work anywhere within the U.S.
ICF's Digital Modernization Division is a rapidly growing, entrepreneurial, technology department, seeking at all levels to support upcoming needs with our federal customers.
Our Digital Modernization Division is an information technology and management consulting department that offers integrated, strategic solutions to its public and private-sector clients. ICF has the expertise, agility, and commitment to design, build, and operate high-performance IT engines to support all aspects of our client's business.
ICF's IT modernization division is seeking a Principal ServiceNow ITBM Consultant with a strong functional background in Project & Portfolio Management, Demand Management & Ideation, and Application Portfolio Management.
The Work:
This ICF ServiceNow team currently supports a federal client providing Agile delivery with a high focus on applying ServiceNow best practices to enable data governance strategy and maximize the reuse of common data elements to maintain high data quality. You will be the lead developer on a scrum team that is working to implement ITBM at a federal client. This work will enable our client to create accurate and robust internal and Congressional reporting. The developer will be configuring the module based on requirements as well as working closely alongside other developers and functional resources to define the system's scope and objectives.
Position Responsibilities:
- Formulates and defines system scope and objectives.
- Prepares detailed specifications for programs.
- Responsible for program design, coding, testing, debugging, and documentation.
- Technical knowledge and responsibility of all phases of applications systems analysis and programming.
- Understands the business or function for which the application is designed.
- Instructing, directing, and checking the work of other technical team members.
- Full Stack Developer Engineer who can handle all the work of databases, servers, systems engineering, and clients. responsible for front and back-end web development.
- Experience with programming languages and databases including PHP, HTML, CSS, JavaScript
- Helping migrate data from other systems into ServiceNow
Required Skills:
- 5 years of experience developing on the ServiceNow platform.
- 7 years of IT application system experience in technology solution delivery.
- 5 years of experience conducting scripting, integrations, platform configuration, design, Service Portal customization, and deployment.
- 3 years of experience developing and customizing core ITBM applications such as Ideation, Demand, PPM
- 3 years of experience working and developing with JavaScript - HTML5, Jelly, jQuery, and AngularJS.
- 3 years of experience leading and mentoring Junior ServiceNow team members
- ServiceNow Certified Systems Administration and/or Certified Implementation Specialist
- 3 years of experience implementing systems using the Agile/Scrum methodology
- U.S. Citizenship required (required by the federal government for this position)
- MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply.
- Must be able to obtain Public Trust security clearance.
Preferred Skills:
- Integration experience (SOAP, REST, and JSON as well as JDBC and file imports).
- Administration of a ServiceNow instance including the management of users, groups, and roles, CMS Development, ACLs, business rules, workflows, UI actions, UI policies, dictionary, and catalog items Orchestration and Discovery experience is a plus.
- Excellent communication skills.
- ServiceNow Developer Certification is strongly preferred.
#DMD
#SENW22
#Indeed
#Li-CC1
Working at ICF
Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.
We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy (https://www.icf.com/legal/equal-employment-opportunity) .
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\KnowYourRights\screen\reader\10\20.pdf) and Pay Transparency Statement (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\ English_formattedESQA508c.pdf) .
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is :
$100,034.00 - $170,058.00
Nationwide Remote Office (US99)
Need help? We're here:ICFCareerCenter@icf.com
About ICF
ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com (https://c212.net/c/link/?t=0&l=en&o=3731098-1&h=2556622195&u=https://www.icf.com/&a=icf.com) .
ICF's Digital Modernization Division is a rapidly growing, entrepreneurial, technology department, seeking at all levels to support upcoming needs with our federal customers.
Our Digital Modernization Division is an information technology and management consulting department that offers integrated, strategic solutions to its public and private-sector clients. ICF has the expertise, agility, and commitment to design, build, and operate high-performance IT engines to support all aspects of our client's business.
ICF's IT modernization division is seeking a Principal ServiceNow ITBM Consultant with a strong functional background in Project & Portfolio Management, Demand Management & Ideation, and Application Portfolio Management.
The Work:
This ICF ServiceNow team currently supports a federal client providing Agile delivery with a high focus on applying ServiceNow best practices to enable data governance strategy and maximize the reuse of common data elements to maintain high data quality. You will be the lead developer on a scrum team that is working to implement ITBM at a federal client. This work will enable our client to create accurate and robust internal and Congressional reporting. The developer will be configuring the module based on requirements as well as working closely alongside other developers and functional resources to define the system's scope and objectives.
Position Responsibilities:
- Formulates and defines system scope and objectives.
- Prepares detailed specifications for programs.
- Responsible for program design, coding, testing, debugging, and documentation.
- Technical knowledge and responsibility of all phases of applications systems analysis and programming.
- Understands the business or function for which the application is designed.
- Instructing, directing, and checking the work of other technical team members.
- Full Stack Developer Engineer who can handle all the work of databases, servers, systems engineering, and clients. responsible for front and back-end web development.
- Experience with programming languages and databases including PHP, HTML, CSS, JavaScript
- Helping migrate data from other systems into ServiceNow
Required Skills:
- 5 years of experience developing on the ServiceNow platform.
- 7 years of IT application system experience in technology solution delivery.
- 5 years of experience conducting scripting, integrations, platform configuration, design, Service Portal customization, and deployment.
- 3 years of experience developing and customizing core ITBM applications such as Ideation, Demand, PPM
- 3 years of experience working and developing with JavaScript - HTML5, Jelly, jQuery, and AngularJS.
- 3 years of experience leading and mentoring Junior ServiceNow team members
- ServiceNow Certified Systems Administration and/or Certified Implementation Specialist
- 3 years of experience implementing systems using the Agile/Scrum methodology
- U.S. Citizenship required (required by the federal government for this position)
- MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply.
- Must be able to obtain Public Trust security clearance.
Preferred Skills:
- Integration experience (SOAP, REST, and JSON as well as JDBC and file imports).
- Administration of a ServiceNow instance including the management of users, groups, and roles, CMS Development, ACLs, business rules, workflows, UI actions, UI policies, dictionary, and catalog items Orchestration and Discovery experience is a plus.
- Excellent communication skills.
- ServiceNow Developer Certification is strongly preferred.
#DMD
#SENW22
#Indeed
#Li-CC1
Working at ICF
Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.
We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy (https://www.icf.com/legal/equal-employment-opportunity) .
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\KnowYourRights\screen\reader\10\20.pdf) and Pay Transparency Statement (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\ English_formattedESQA508c.pdf) .
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is :
$100,034.00 - $170,058.00
Nationwide Remote Office (US99)
Need help? We're here:ICFCareerCenter@icf.com
About ICF
ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com (https://c212.net/c/link/?t=0&l=en&o=3731098-1&h=2556622195&u=https://www.icf.com/&a=icf.com) .
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