What are the responsibilities and job description for the Receptionist position at ICON Consultants, LP?
Title: Receptionist
Location: Glendale, CA 91204
Hours: Monday - Friday (8 am to 5 pm)
Pay: $20.00 ( Benefits)
Assignment Length: Contract W2 3 Months
Job Description: Position Overview/Project Details:
Temporary Front Office Medical Receptionist. Position is expected to perform medical front office tasks as outlined below.
Minimum Qualifications & Experience:
One-year experience in medical clinic setting. Candidates' skillsets outlined below must be clearly outlined on their resume; otherwise, application will not be considered.
Experience in high volume scheduling and phone handling, as well as experience working in a fast-paced, patient facing, customer service environment.
Medical clinic experience is an absolute must-have. Understanding of health insurance and medical terminology required.
Spanish or Armenian language fluency.
Other skills:
High school diploma or equivalent
Location: Glendale, CA 91204
Hours: Monday - Friday (8 am to 5 pm)
Pay: $20.00 ( Benefits)
Assignment Length: Contract W2 3 Months
Job Description: Position Overview/Project Details:
Temporary Front Office Medical Receptionist. Position is expected to perform medical front office tasks as outlined below.
Minimum Qualifications & Experience:
One-year experience in medical clinic setting. Candidates' skillsets outlined below must be clearly outlined on their resume; otherwise, application will not be considered.
Experience in high volume scheduling and phone handling, as well as experience working in a fast-paced, patient facing, customer service environment.
Medical clinic experience is an absolute must-have. Understanding of health insurance and medical terminology required.
Spanish or Armenian language fluency.
Other skills:
- Knowledgeable in Managed Care insurances as well as government payer (i.e. Medicare; MediCal or Medi-Medi)
- Knowledge of new patient registration in EMR (electronic medical record) system (EPIC is a plus)
- Skilled in prepping future patient visits by reviewing patient demographics and medical administrative forms such as consents, privacy/HIPAA forms, etc.
- Skilled in verifying eligibility through health insurance website, phone calls, medical group portals, etc.
- Knowledgeable in medical groups/IPA authorization submissions
- Excellent in following up outstanding items (i.e. MD orders, authorizations, eligibility verification, messages (hospital, insurance plans, patients, doctors, etc.)
- Skilled in scheduling patients with multi physicians
- Skilled in reviewing patient co-pay and obtaining copayment from patients
- Check incoming / outgoing faxes and distribute to clinical staff members accordingly
- Skilled in reviewing physician orders in EMR and coordinating patient scheduling in other departments
- Verifying patient demographics and update information in EMR at each visit
- Experienced in documenting outgoing/incoming phone calls in EMR
- Excellent in customer service
- Greet visitors entering the organization and direct them to the correct destination.
- Excellent verbal and written communication skills
- Excellent interpersonal skills.
- Demonstrated written and verbal communication skills
- Ability to plan and carry out responsibilities with supervision.
- Knowledge of telehealth and signing up patients onto patient portal
- Skilled in answering in-basket messages via EMR in a timely manner
High school diploma or equivalent
Salary : $20
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