UX Researcher

UX Researcher

Location: San Francisco, CA/Hybrid

Duration: 9 months

Description:

Project Overview:

Spark is the consumer shopping experience that inspires users to start their shopping journey, and the spark that encourages them to resume throughout the shopping journey. Think about the last time that you were serendipitously motivated to start shopping perhaps you saw someone on the subway wearing an awesome pair of sneakers or you were reminded that you needed plant food while you were watching a video. Our vision is to inspire users to start and resume their shopping journeys on their favorite surfaces.

Our team is just scratching the surface, so there is plenty of opportunity for innovation as we become an essential part in shopping journeys for inspiration and seamless reengagement!

Overall Responsibilities:

The majority of research projects will focus on evaluating new designs, product concepts, and usability testing.

Top Daily Responsibilities:

Design usability and concept studies based on a solid understanding of strengths and shortcomings of different research methods, including when and how to apply them during each product phase.

Partner with cross-functional team members as you plan and execute your studies, ensuring your research aligns with top priorities.

Articulate key insights through clear and comprehensive written reports, compelling visuals, frameworks, decks, and documentary style video clips.

Present findings to a diverse audience, including senior leaders.

Contribute to research operations and research team tooling by helping to stand-up and own process, projects, and tools that further our best practices.

Mandatory Skills/Qualifications:

3-5 years industry experience conducting user research in a professional context and has worked directly with users (e.g., lab studies, field studies, surveys, competitive analyses)

A bachelors or masters degree in a research-focused field and/or sufficient experience to demonstrate qualifications for the tasks above.

Ability to work independently on a variety of tasks and adapt to changing priorities and schedules.

Product development lifecycle: Knowledge of the overall process for developing products.

This includes knowledge of the roles and responsibilities of engineering and other functions, major phases, checkpoints, and deliverables.

This also includes the ability to identify common issues and considerations for delivering a product.

Outstanding portfolio highlighting multiple projects and your direct contributions.

As an equal opportunity employer, ICONMA prides itself on creating an employment environment that supports and encourages the abilities of all persons regardless of race, color, gender, age, sexual orientation, citizenship, or disability.