Field Service Technician

Continue Your Career as a Field Service Technician in a Growing Company

At ProMach, we’re looking for people who want to shine. You’ll have opportunities to take your career in the direction you desire. You can be creative. Strategic. Persuasive. Influential. A mechanical marvel. A customer service authority. Meticulous. A closer. A futurist.

You’ll be challenged and rewarded. Make friends and have fun. Improve our customers’ packaging performance and efficiency every day. Help build the future of packaging automation. We’re proud of that and hope you will be too.

Do we have your attention? Keep reading.

As a Field Service Technician for our Greydon brand, you will contribute to the success of the company by using a combination of technical expertise and interpersonal skills to provide our clients in a designated region with superior service.  This position is based in the York, Pennsylvania area and will support customers in the U.S., South America and elsewhere.  In this role, you will...

• Install, demonstrate, maintain & repair marking, coding & labeling equipment
• Develop reports in keeping with company reporting mechanisms
• Attend trainings and meetings as required by leadership
• Assist in office-based duties when not required to be in the field
• Keep current on trends from both market & technical standpoints

Who we’re looking for?

• Experience in the repair & troubleshooting of electro-mechanical equipment
• Ability to identify customer needs and match their solution with company product/services
• Knowledge of industry and applications
• Computer literacy, esp. with MS Office
• Ability to travel domestically and internationally up to 80% of the time
  
• Some locations may require bi-lingual skills
• Must have own, dependable vehicle and good driving record
• Must provide own tools
• Ability to lift up to 75 pounds on a regular basis
• Bending, twisting, kneeling, standing, sitting regularly
• Ability to conduct business in an ethical, successful manner
• Self-motivated, strong desire to achieve personal professional growth
• Strong technical, communication and organizational skills

What’s in it for you?

There's no monopoly on good ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people choose to build a career.

In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary, comprehensive medical/dental/vision programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match. And because we understand the importance of feeling protected, there is no waiting period for benefits – you are eligible on your first day of employment!

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We have been named to the Inc. 5,000 list of fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities.

We have the rewards, opportunities, and the market strengths of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally with the personal touch and feel of a smaller company where you can make an impact every day.

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Customers across North America depend on ID Technology to design, build, and install the most effective labeling, coding, and marking systems for their product lines. As a leading manufacturer and integrator of labeling, coding, and marking equipment, ID Technology provides our customers with six separate label converting plant locations across North America to produce quality labels and tags efficiently and quickly. ID Technology also manufactures the LSI line of integrated labeling systems.  As part of the ProMach Labeling & Coding business line, ID Technology helps our packaging customers protect and grow the reputation and trust of their consumers.

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ProMach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.