What are the responsibilities and job description for the PC Support Specialist- $1,000 Sign On Bonus! position at Idaho Housing and Finance Association?
Proud Recipient of “Best Places to Work in Idaho” 2010-2021
Idaho Housing and Finance Association has an opportunity for a superstar technical support specialist to join our team. We are looking for someone who will bring in the intelligence and enthusiasm for growing a great career. You’ll be helping IHFA serve its mission of funding affordable housing resources, so if you want to be in a position that makes a difference and you have amazing customer service, and are self-motivated and enthusiastic, apply today!
We are paying $1,000 sign on bonus for this position!
Job Duties:
· Provide excellent customer service and educate end users
· Excellent written and verbal communication
· Support 350 users in a Microsoft ecosystem using Active Directory and other management tools
· Be part of the process of setting the helpdesk team’s direction and goals
· Troubleshoot technical problems
· Install application software
Requirements:
· 1 or more years’ experience supporting users in Windows environment
· Degree or certification from accredited university or technical school, or equivalent work experience
· Top notch customer service skills and enthusiasm for the job
· Excellent technical knowledge of mobile devices, phone, and peripherals
· Knowledge of Microsoft Office
· Excellent oral and written communication skills
Compensation depends on experience and includes a comprehensive benefit package. Interested applicants may apply at www.idahohousing.com.
Above description is not inclusive of all job duties. Qualified candidates must be able to perform essential functions with or without accommodation.
Equal Opportunity Employer
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental Pay:
- Signing bonus
Work Location: One location