Bank Operations Associate

WHY WORK WITH US

Idaho Trust Bank, headquartered in beautiful Boise, Idaho, is listed as one of America’s Best Business and Private Bank’s while also being named one of the top 200 healthiest banks in America. We have a deep professional commitment to our clients and take pride in providing superior service to meet their unique financial needs.

You will have the opportunity to work with incredible co-workers, along with continued learning and educational opportunities. Professionalism, mutual respect, and a sense of humor are traits we value and exhibit.

If you are looking for a place to prove yourself in a rewarding work environment with a company that believes a great culture is the key to success, we just might be the place for you. Come grow with us!

SUMMARY

In this role, you must be detail oriented, self-directed, highly organized, and be the ultimate team player. Must have strong verbal and written communication skills, the ability to work on a variety of tasks with strict timelines, and able to maximize the departments efficiency by identifying, assessing, and executing solutions to ensure regulatory compliance.

PRIMARY RESPONSIBILITIES

• Exception item processing (NSF/OD/Non-Post)
• Maintenance of Reg CC Holds and stop payments in Fiserv System
• Investigate and complete Reg. E claims
• Research and complete legal process requests such as Levies and Garnishments
• Perform incoming and outgoing wire requests
• Complete monthly and quarterly certifications
• Fraud detection and processing of claims
• Balance general ledger accounts
• Perform daily ATM settlement balancing
• Develop and maintain processes
• Business and Consumer Online and mobile banking user set-up and maintenance
• Complete Remote Deposit Capture and ACH Manager training with clients
• ACH and Fedline processing
• Participate in audit requests
• Review new accounts for accuracy and ensure they adhere to regulatory requirements and meet Idaho Trust Banks new account standards
• Core Banking System - User set-up and maintenance
• Complete projects as requested
• Other job duties as assigned

THE SKILLS WE ARE LOOKING FOR

These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.

• Minimum of at least 2 years of banking experience in back-office operations. Work-related experience should consist of a background in banking with an emphasis in branch operations, or branch administration.
• Knowledge of NACHA rules and regulations
• Excellent organizational and time management skills
• Thorough knowledge of banking regulations and Bank Operations functions.
• Experience with developing and training bank employees
• Compiling, auditing, or verifying information.
• Ability to use a personal computer, word processing, spreadsheets, and other job-related software programs.
• Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures.
• Demonstrate integrity, professionalism and dependability

BENEFITS WE OFFER

• Paid Time Off (PTO)
• Paid Holidays (11 of them!)
• Medical, Dental, & Vision
• 401K
• Life Insurance
• Transportation Stipend
• & Many More!

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Schedule:

• Monday to Friday

Work setting:

• In-person

Work Location: In person