Quality assurance specialist

Title

Quality Control Specialist

Idea Nuova, Inc. is an established and rapidly expanding International supplier of Furniture, Toys, Bedding and Lighting located in Midtown Manhattan is seeking an experienced QC Specialist.

Candidate is to ensure that the products and services the organization provides are fit for purpose and meets both internal and external requirements, including legal compliance and customer expectations.

Job Functions :

• Research of applicable mandatory and voluntary safety standards
• Maintains production testing logs. Works with production and overseas on a weekly basis to ensure all is updated
• Maintains factory compliance matrix and works with overseas to ensure all audits are up to date
• Submits audits and CAPs to licensors and retailers as necessary
• Requests new factories and factory audits in Retail Link
• Prepares TRFs for testing and inspection as necessary
• Provides and researches testing / inspection quotes from BV / ITS / SGS for approval and reviews with QC Manager and management
• Coordinates with factories and overseas team for sustainability data and submits to retailers as required
• Follows up with factories on audit renewals and samples for testing
• Follows up with third party labs for testing status
• Requests protocols from labs as necessary
• Maintains Testing / Inspection and chargeback logs
• Reviews packaging, manuals, care labels and law labels for all retailers and confirms with Production team
• Uploads bedding and toy registrations to GRS to ensure all active URNs are compliant
• Customer Service : follows up with customers on a timely basis, requests additional parts from factories as necessary and sends out replacement parts
• Acts as liaison with the warehouses to ensure customer parts / replacements go out
• color submissions as needed. Maintains lab dip and shade band approvals.
• and inspect quality comparison and retailer samples where required.
• webinars as needed
• Maintains files of test reports, inspection reports, audits and other certificates
• Upload required data to various retailer and quality control sites
• Prepare GCCs and CPCs as needed

Last updated : 2024-05-23