Business Systems Analyst

Passionate people. Loyal clients. Leading solutions.

With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us.

IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization.

Now we just need you!

The Sr Business Systems Analyst provides consulting and implementation service including requirements gathering, analysis, solution development, knowledge transfer and project closeout; assists all internal teams with relevant activities and ensure the highest levels of customer satisfaction.

What you’ll be doing...

• Manages Salesforce projects including administration, setup, development and deployment with no supervision
• Contributes to every phase of the project lifecycle, including development, testing, deployment, and supporting
• Manages Scope & Expectation of team members and internal customers
• Oversees or performs code reviews and makes sure development team is following prescribed standards
• Assures proper test coverage and unit testing is performed & testing adheres to strategy & standards
• Evaluates out-of-the-box options or design patterns that require minimal customization
• Determines technical debt that should be remediated
• Drives the creation of application and technical design documents which leverage Salesforce best practices
• Identifies and pro-actively manages risk areas and commitment to seeing an issue through to complete resolution
• Assist in troubleshooting and clarifying technical issues
• May lead the implementation and design specification of ongoing projects
• May develop Platform, Data, and Integration Architecture and Strategies
• Performs other duties as assigned.

What you’ll bring to us…

• Bachelor's degree preferably in Business, Computer Science, or related field.
• 3 years’ experience working with Salesforce.com (SFDC) including administration, setup, development and deployment with no supervision
• Certification in Advanced Salesforce Administrator
• Knowledge of Salesforce CPQ, Salesforce Sales Cloud, Salesforce Service Cloud
• Familiarity with code repositories, CI/CD, JIRA and deployment tools
• Skills in facilitation, including meeting content/agenda and proactive/creative management of issues
• Problem-solving, organizational, written, oral, and interpersonal communication skills
• Ability to work independently and with a team
• Proficient in MS Excel, Word, and Outlook
• Travel as business requirements dictate at management discretion.

We Support Who You Are….

As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world.  Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life. 

At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices. 

Additional Information:To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.

SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.

Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above.

Resumes may be considered in the order they are received.

IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.

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