Spanish Benefits Specialist

IDR, Inc.
Irving, TX Full Time
POSTED ON 8/22/2024 CLOSED ON 8/31/2024

What are the responsibilities and job description for the Spanish Benefits Specialist position at IDR, Inc.?

Are you a bilingual in spanish with call center experince and looking to make your next move? Apply today for our fully remote position working for a top payroll and benefits partner!

Position Overview

  • Provides professional and timely service to internal and external customers
  • Processes benefit-related changes such as life-status changes, address changes, etc.
  • Resolves benefit administration service issues with internal staff and outside Vendors
  • Counsels employees regarding benefit programs including plan features, procedures, eligibility, and premium information
  • Performs monthly reconciliation of Carrier invoices to report to customers

Must have skills:

  • 1 year professional experience in a customer service position within a call-center environment
  • Bilingual in Spanish
  • Knowledge of benefits - Medical, Dental, Vision
  • Candidates MUST complete and at-home network test to ensure their Wi-Fi is sufficient to successfully work remotely. Please send candidates the following link: https://www.speedtest.net/. It will take about 10 seconds & will test their upload & download speed - we are looking for > 100 mb/s for download speed & > 20 mb/s upload speed. Have them send you a screenshot when complete!

Nice to have skills:

  • Workday or Salesforce experience

What’s in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization
  • Close-knit and team-oriented culture

Why IDR?

  • 25 Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row
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