What are the responsibilities and job description for the Spanish Benefits Specialist position at IDR, Inc.?
Are you a bilingual in spanish with call center experince and looking to make your next move? Apply today for our fully remote position working for a top payroll and benefits partner!
Position Overview
Position Overview
- Provides professional and timely service to internal and external customers
- Processes benefit-related changes such as life-status changes, address changes, etc.
- Resolves benefit administration service issues with internal staff and outside Vendors
- Counsels employees regarding benefit programs including plan features, procedures, eligibility, and premium information
- Performs monthly reconciliation of Carrier invoices to report to customers
- 1 year professional experience in a customer service position within a call-center environment
- Bilingual in Spanish
- Knowledge of benefits - Medical, Dental, Vision
- Candidates MUST complete and at-home network test to ensure their Wi-Fi is sufficient to successfully work remotely. Please send candidates the following link: https://www.speedtest.net/. It will take about 10 seconds & will test their upload & download speed - we are looking for > 100 mb/s for download speed & > 20 mb/s upload speed. Have them send you a screenshot when complete!
- Workday or Salesforce experience
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization
- Close-knit and team-oriented culture
- 25 Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row
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