Lead AV Technician

Benefits available the first of the month following 30 days of employment. COVID-19 vaccination is required.

Job Summary:

The Lead AV Tech will be well rounded and experienced in commercial Audio/Visual systems. The Lead AV Tech should have strong industry knowledge of best practices and installation standards consistent with InfoComm and manufacturers specifications. The Lead AV Tech must be proficient in reading and interpreting AV Signal one-line drawings, able to understand system function and determine cable pull schedule from this information. The Lead AV Tech must maintain a professional and presentable appearance and be capable of interfacing with clients. The Lead AV Tech will lead a team of AV Techs to complete jobs per customer and IES specifications.

Job Duties and Responsibilities:

• The Lead AV Technician will consistently run AV project crews; assume responsibility for effective performance and provide necessary training; assume responsibility for adherence to Company and customer safety and quality guidelines and hold weekly safety meetings; initiate performance related communications and escalate to AV PM if necessary.

• The Lead AV Technician coordinates with AV Project Manager to ensure productivity, job completion and compliance with project budget.
• The Lead AV Technician coordinates with AV Project Manager to ensure productivity, job completion and compliance with project budget.
• The Lead AV Technician serves as main on-site customer contact for questions and/or concerns; attend facility and constructions meetings when required.
• The Lead AV Technician performs work consistently demonstrating a detailed level of technical knowledge; troubleshoot and resolve technical issues as they arise.

Physical and Mental Requirements:

• Must have the ability to sit, stand, stoop and bend for extended periods of time
• Must be self-motivated, positive in approach, professional and help create, develop and implement project process improvement(s).
• Must promote the Company culture and mission to all employees, vendors, clients and business partners.
• Must be able to act as the Company liaison for interface with customer representative(s).
• Must possess proven problem solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s).
• Must be able to work at heights, off of a ladder and in confined spaces, lift up to 50 pounds and move up to 75 pounds.
• Must be able to see and distinguish different colors, read small print and hear and recognize audible signals such as dial tones.
• Must be able to travel within the branch territory and/or regional territory as needed.
• Problem solving and trouble-shooting skills; creative thinking.
• Interact with employees, customers and colleagues effectively on a professional-level.
• PC & Networking proficient (must already know your way around a computer)
• Proficient with MS Office Suite

Education, Certification, License, and Skill Requirements:

• Must possess at least a high school diploma or GED equivalency
• A formal education in electronics or a related field preferred.
• Excellent experience with audio visual or other electro-mechanical installation techniques, or field servicing.
• Crestron programing experience preferred.
• Experience should include video conferencing, any of Polycom, Tandberg, Cisco, or LifeSize is preferred.
• Experience in the AV residential field may substitute – home theaters, structured wiring, and Smart house designs.
• Must have the ability to read schematic diagrams and drawings
• A qualified candidate will have experience with the following manufacturers and technology platforms:
• Digital Media
• Biamp
• Audio Conferencing
• AMX
• Clearone
• Polycom
• Video Conferencing
• Digital Video
• Crestron
• The Lead AV Technician will complete other responsibilities as assigned.

Job Type: Full-time

Pay: $28.00 - $37.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Work Location: Multiple Locations