Quality Technician

This is an exciting opportunity to join ifm’s collaborative quality team.The Quality Technician is a multi-faceted role that interacts will all aspects ifm’s operations.This includes warranty evaluation, production failure analysis and product calibration.This is a hands-on role that will provide a new challenge each and every day.

ifm has a great culture that grants each individual tremendous responsibility and flexibility while respecting a very healthy work/life balance. From the CEO to the shop floor, ifm lives and breathes the very latest concepts in Lean Manufacturing and one-piece-flow.This position resides in ifm prover USA, which is our technical center in Malvern, PA. Our site designs and manufactures temperature and flow sensor products for the world wide market.

Job Responsibilities

• Test and analyze questionable products returned for warranty evaluation, including maintaining analysis results in a warranty returns database.
• Communicate directly with sales team and customers providing reports detailing failure causes.
• Monitor warranty claims and escalate recurring challenges to engineering team.
• Perform calibrations of temperature sensors and generate associated certifications for customers in compliance with the requirements of ISO 9001 or ISO 17025.
• Test and analyze nonconforming products generated in ifm prover’s manufacturing process.
• Maintain test equipment and manage calibrations in the quality labs; manage calibrations of production reference probes.
  
  

Qualifications / Requirements

• Associates Degree in Electronics, Electrical Engineering, Mechanical Engineering or a related technical field.
• 3 years experience in quality, manufacturing support or customer service role.
• Ability to use hand and power tools such as mill, lathe, and drill press to aid in the investigation of product failures.
• Ability to use technical tools such as power supplies, digital multimeters, calipers and gauges.
• Functional understanding of quality tools, including 8D and 5-why.
• Excellent analytical problem-solving skills.
• Strong verbal and written communication skills.
• Competent in the use of computers including Microsoft Office applications.
• Ability to work well autonomously and within a team.
• Willing to acquire new skills and grow with the company.
  
  

Company Culture

Learn more about ifm

Company Description

ifm prover USA, located in Malvern, PA, is a subsidiary of the ifm corporation which globally has over 9,000 employees in 150 countries serving 160,000 customers. Our core business is to develop and produce sensors and controls for industrial automation and process applications. ifm has received multiple awards for innovation and breakthrough technologies.

ifm is currently one of the world’s largest manufacturers of industrial sensors and controls, producing more than 13 million products which includes 9 million sensors annually.

"Exceptional success can only be achieved when the employees believe in the company and when they know that they are treated in a fair and honest way." - ifm philosophy

ifm is a privately-owned company whose success can be attributed to three guiding principles: Employees First, Customer Loyalty, and Safe Growth. With a supportive and collaborative culture, ifm welcomes new ideas and fosters honest communication and trust. Distinguished by their individual capabilities and contributions, every employee plays a role in the success of our business, so that we may provide innovative solutions to meet and exceed our customer’s business needs. ifm is dedicated to ensuring employees are engaged, enabled, and empowered to realize their full potential in a positive, diverse, and inclusive work environment filled with meaning and a shared sense of purpose.

“We have amazing products, but best of all we have amazing people. This is a core value of our success.” - Roger Varma, CEO, ifm efector

ifm prover USA is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, gender, national origin, age, disability or handicap, marital or protected veteran status, genetic information, sexual orientation, gender identity, or any other category protected under applicable federal, state or local law.