Performance Manager (Automotive)

Position Overview:

The Performance Manager will be responsible for partnering with and supporting the Accounts Team in the overall marketing services delivery that fosters positive growth and retention of our partners. They act as a partner advocate and a key player in issue and escalation resolution. They are also a data junkie!

Essential Functions:

• Interpretation and analysis of partner campaign performance  
• Performance review training and enhancement 
• Foster revenue growth by supporting the accounts team in account retention and renewal
• Be a performance marketing expert on the iFrog Team
• Proactively work to develop an exceptional understanding of the partners business models in order to meet and exceed customer expectations
• Maintain a cadence of communication with partners about their adoption trends, sentiment, and mining opportunities for deeper partner engagement
• Work closely with Sales, Accounts, Billing, and other teams to ensure an exceptional customer handoff and take care of any customer issues that may arise 

Required education, experience, skills:

• College Degree (e.g. Associates, Bachelors) or Work Equivalent in appropriate field of study.
• 3 years in a marketing role.
• Automotive experience
• Highly proficient in Google Analytics.
• Ability to review, synthesize, and provide actionable insights on marketing performance.
• Proficient in marketing strategies and assessment.
• Excellent interpersonal and communication (both verbal and written) skills.
• Excellent organizational skills, with strong attention to detail.
• Detailed-oriented, able to multi-task and meet deadlines.
• Strong customer facing skills.

Bonus points:

• Certifications

A successful candidate will:

• Be a a person who loves building relationships that are meaningful
• Be a self-starter
• Be a person who makes recommendations and can engage in team conversations
• Be a lifelong learner
• Be curious
• Be able to multi-task and stay organized
• Be able to effectively communicate
• Be meticulous (detail-oriented)
• Be a person who thrives working with teams
• Be a person who loves creativity and marketing
• Be a person who wants to provide mentorship & guidance to others

iFrog Company Overview

We started in a dealership, realized we were really good at what we did, then took the leap to make it formal in 2015 by forming iFrog Digital Marketing. Fast forward to 2022, we've learned a lot and continue to evolve our portfolio and solution offerings for our partners and rebranded into iFrog Marketing Solutions. We pride ourselves on being Born in a Dealership® and continue to use our knowledge and learnings in the automotive space across our automotive and non-automotive partners. We pride ourselves on superior service and delivering results while having fun.

Why Join iFrog?

You will work with a team of people who don't work in silos, hold each other accountable, support each other, and work in a great atmosphere. As part of iFrog, you will receive the following benefits:

• Medical, dental, vision benefits
• Generous PTO
• Holiday time off
• Company paid life insurance
• Employee Assistance Program
• In-office snacks

Additional Information:

iFrog Marketing Solutions is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.