Senior Systems Engineer- Oracle

Company Description

IFS is a billion-dollar revenue company with 5000 employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters–at the Moment of Service™.

At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers, but on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and accept that there are so many different perspectives in this world. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs.

If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.

Job Description

As our Senior Systems Engineer, you will join our Global Support Delivery team in Itasca, Illinois or remotely in the US where we strongly believe that working hard and having fun are two compatible elements. 

This role has some specific regular tasks but also has many ad hoc tasks.

Tasks include but are not limited to:

• Support internal and external customers by resolving issues logged via our case management tool.
• Work independently using experience, professional concepts and company objectives to resolve complex issues in creative and effective ways.
• Maintain active case load, keeping all cases up to date and current on progress and status.
• Be active with the IFS Community answering questions related to the technology of the IFS suite.
• Stay current on knowledge of new IFS functionality and technology in area of expertise.
• Assist in mentoring other support analysts, building their skills in the IFS software and familiarity with internal tools and procedures.

Requirements

• Oracle DBA experience.
• Experience with modern application infrastructure with the .Net framework, Java, Oracle Database and Scripting as the platform for business applications.
• Good understanding of modern IT architecture and concepts, including servers, operating systems, virtualization, and networking. 
• Ensuring product performance and maintainability by adhering to IFS’ standards, guidelines, processes, and tools.
• Experience with SSO/SSL.
• Attention to detail and strong problem-solving skills.
• Performing comprehensive testing.
• Practice effective self-management.
• Excellent interpersonal skills and the ability to manage multiple tasks simultaneously.
• Familiarity with the IFS product suite a plus.
• Knowledge of Microsoft SQL Server and SSRS a plus.

Qualifications

• Must be a US citizen with the ability to work with ITAR sensitive customer issues.
• BBA in MIS or BS in Computer Science with Systems Engineering emphasis or equivalent work experience.
• Oracle DBA experience.
• 3 years’ experience in a DBA or other Systems Engineering role.
• Experience with ERP applications a plus.

Additional Information

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer