ServiceNow Developer

Are you searching for an opportunity to take your career to the next level? Ignite Digital Services is a fast-growing small business delivering innovative business solutions to the national security sector. We bring data science and analytics together to optimize program integration and empower operational decisions for national security clients.

We’ve redefined what it means to be a leader in our industry by creating and maintaining effective and rewarding working relationships with our clients and internal team members. Our company culture focuses on a team-based approach, which offers continuous opportunities for personal growth and innovation, while providing unmatched value to our clients.

Ignite Digital has an exciting opportunity for a ServiceNow GRC Developer in Charleston, SC, Washington, DC or east coast remote. As a ServiceNow GRC Senior Developer, you will be responsible for designing, developing, and implementing solutions within the ServiceNow GRC module to support a federal clients governance, risk management, and compliance objectives. You will collaborate closely with cross-functional teams, including compliance and risk management, to identify requirements and develop innovative solutions to address complex GRC challenges.

Perks of Working at Ignite Digital Services:

• Competitive pay and benefits, including PTO
• Education stipends and referral bonuses
• Compelling work with the U.S. federal government
• Strong emphasis on volunteer and community engagement
• Opportunity to shape the future of our industry
• Supportive colleagues and management who invest in your growth

Key Responsibilities:

• Configuration and Customization: Configure and customize ServiceNow GRC modules, including Risk Management, Compliance Management, and Audit Management, to meet specific business needs
• Reporting and Analytics: Develop and maintain reporting and analytics solutions within ServiceNow GRC to provide insights into GRC performance, compliance status, and risk posture
• User Accounts and Access Permissions: Develop and maintain personas for users and provision access permissions to meet client requirements
• User Training and Support: Provide training and support to end-users on ServiceNow GRC functionalities, best practices, and usage guidelines
• Continuous Improvement: Stay up-to-date with industry best practices, trends, and new features within the ServiceNow platform to continuously enhance the organization's GRC capabilities
• Documentation: Create and maintain technical documentation, including design specifications, process flows, and configuration details

Qualifications and Requirements:

• Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent work experience)
• 3 years’ experience as a proven ServiceNow Developer. GRC module experience is a plus
• ServiceNow GRC implementation and customization experience, including workflows, business rules, personas, entity structures, user stories, journeys, actions, and integrations
• Strong understanding of governance, risk management, and compliance concepts and frameworks
• Proficiency in JavaScript, HTML, CSS, and other web development technologies
• Excellent problem-solving skills and the ability to analyze complex issues to develop effective solutions
• Strong communication and interpersonal skills, with the ability to collaborate effectively with technical and non-technical stakeholders
• ServiceNow certifications (such as Certified Application Developer (CAD), Certified Implementation Specialist (CIS), or Certified System Administrator) are a plus

Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.

Ignite Digital Federal Services is committed to providing exceptional service to government agencies at competitive prices. The capabilities and experience of our staff and our extensive industry relationships distinguish Ignite Digital Services among government contractors.

Ignite Digital Services is an EEO/AA/Disability/VETS Employer. Hiring, promotion, transfer, compensation, benefits, discipline, termination, and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status, or any other protected status.

For individuals who would like to request an accommodation, please visit https://bit.ly/2XqZoLM (CA) or https://bit.ly/3Eo922f (SC) or contact Human Resources. Ignite Digital Services will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal employment opportunity, employment eligibility requirements or related matters. Nor will Ignite Digital Services require, in a posting or otherwise, U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract.

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