What are the responsibilities and job description for the Quality Tech III position at IGT?
IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit www.igt.com.
Job Description
Must be able to perform all QA- In Process Inspector III duties at an advanced level in addition to the Quality Tech III responsibilities. Supports the Quality Inspection personnel who perform the pulling and wiping of firmware/software to ensure the accuracy of material related to SCA deliveries. Focuses on delivering quality product to customers on time, improving processes, and the resolution of issues related to SCA deliveries. This position works cross-functionally with Global Order Management (GOM), Compliance, Software Duplication Center (SDC), and Parts Distribution Center (PDC) to resolve delivery related issues prior to scheduled delivery dates.
- Perform final audit of regulated firmware/hardware prior to shipment to customer or regulatory agency.
- Perform regulatory compliance tasks of pulling, packaging, and shipment of firmware and regulated devices.
- Prepare audit plans/schedules and understand the specific issues to be evaluated.
- Responsible for maintaining the necessary pace to support the manufacturing, quality, and shipping processes.
- Execute internal audits within established quality controls to ensure compliance with in-house and external specifications and standards (i.e., regulatory compliance agencies and unique customer requirements).
Specific Accountabilities
- Willing to accept change in the dynamically changing IGT production environment
- Follow the company’s code of conduct and provide an example to area employees.
- Monitor compliance with established policies and procedures within the area. This includes all process instructions, ISO documents, Safety, and regulatory compliance.
- Monitor and utilizes MOC for informational/reporting purposes.
- Create and monitor JIRA cases and expedite to appropriate areas for issue resolution.
Required Qualifications
- High School and GED preferred.
- Typically has 2 to 5 years of increasingly complex IGT manufacturing experience with Quality Inspection
- 3 years SAP functional experience.
- Intermediate to advanced Microsoft Office skills including Excel, Word, Outlook, Access, Visio, and PowerPoint.
- Must be able to obtain a Nevada Gaming Control Board gaming card.
- Ability to communicate efficiently, written, and oral in a group or presentation setting.
Keys to Success
- Building collaborative relationships
- Decision making
- Drive results
- Foster innovation
- Personal energy
- Self-leadership
In addition to a competitive benefits package, we offer generous time-off plans, a 401(k) Savings Plan with Company contributions, tuition reimbursement, on-site fitness center and cafeteria, and free identity theft insurance to name a few.
IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.
IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit www.igt.com.
