Server

IHOP (Mr. Stax)
Seabrook, NH Full Time | Part Time
POSTED ON 11/1/2023 CLOSED ON 1/21/2024

What are the responsibilities and job description for the Server position at IHOP (Mr. Stax)?

To provide prompt and efficient service to our guest using iHospitality.

Duties and Responsibilities:

  • Maintain a neat and clean personal appearance adhering to IHOP and Mr. Stax Inc uniform standards at all times
  • Arrive to work on time and according to posted schedules
  • Be aware of station assignments
  • Greet guests with a smile
  • Clear extra place settings and take drink orders
  • Introduce yourself to the guests, describe any specials and inform guest who your partner is should they need anything (follow IHOP Service Excellence guidelines)
  • Deliver drink orders, pour coffee and ask guests if they are ready to order their meal
  • Take meal order, use suggestive selling technique when appropriate, repeat back the meal order to guest to eliminate errors
  • Input meal order into the computer system for cook to prepare, total check
  • Pick up meals in order or as called out by the Expo
  • Serve any soups, salads, beverages, condiments etc.
  • Garnish food order, serve to guests and leave guest check on the table
  • Call back at each table to make sure everything is satisfactory to the guest
  • Manicure table by removing extra unnecessary items and plates from guests when finished.
  • With the General Manager’s authorization, take payment (cash, credit card, gift card) at register, (and/or server banking where in effect), ring check before making change, thank guests and invite them to return
  • Handle guest complaints with concern and courtesy. Report all complaints to the General Manager
  • In the absence of the Host/Hostess, answer phone with proper greeting and take messages accordingly. Use good phone etiquette
  • Work cooperatively with all restaurant personnel
  • Adhere to all Labor Laws and company guidelines
  • Follow proper company safety procedures
  • Follow any other procedures and duties as assigned in accordance to local, state and federal guidelines

Job Types: Part-time, Full-time

Pay: $3.27 per hour

Benefits:

  • Employee discount
  • Paid training

Restaurant type:

  • Casual dining restaurant

Shift:

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift
  • Morning shift
  • Night shift

Weekly day range:

  • Every weekend
  • Monday to Friday
  • Weekends as needed
  • Weekends only

Ability to commute/relocate:

  • Seabrook, NH 03874: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Restaurant experience: 1 year (Preferred)

Work Location: In person

Salary : $3

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