What are the responsibilities and job description for the Expeditor position at IHOP?
Main Responsibilities of a Expeditor:
● Delivering food and beverages.
● Helping waitstaff
● Providing exceptional customer experience.
● Coordinating actions between cooks and wait staff
Expeditor Job Description:
Our restaurant is looking for an Expeditor with remarkable hard skills and engaging people skills.
The right person for this job should be able to multitask food and beverage orders and deliveries, but not only that. Our restaurant prides itself in providing excellent service, which is why we are looking for an Expeditor who will treat our guests with attentiveness, patience, and a positive attitude.
The responsibilities of an Expeditors in our restaurant is to coordinate actions between cooks and wait staff, managing the flow of orders and giving real-time commands to other employees.
To help our restaurant provide a pleasurable dining experience, a good Expeditor should be able to ensure that our guests are fully satisfied by accurately fulling orders. A suitable candidate for the job should also be a problem-solver and a team player.
Responsibilities of a Expeditor:
● Planning and managing the order flow.
● Providing menu recommendations and additional information.
● Making sure that all the orders are prepared on time.
● Assisting and managing the final prep of different food and dishes.
● Controlling and overseeing dishes before they leave the kitchen.
● Communicating order details to the kitchen staff.
● Delivering food and beverages in a timely fashion.
● Serving as a contact point for kitchen and wait staff.
● Cleaning and maintaining the appearance of the galley.
● Providing exceptional customer experience.
● Ensure adherence to all relevant quality and sanitation rules and regulations
Expeditor Job Requirements:
● Must showcase teamwork and communication skills.
● Must be able to handle high transactions responsibly.
● Must be able to multitask and act quickly.
● Must be flexible and ready to work in shifts.
Since 1958, IHOP® has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and much more. And no matter what menu items our customers order, there’s one ingredient that’s always constant — a smile.
