Night Shift Lead (Crew Chief) - Kingston Pike Location

Ihop
Knoxville, TN Full Time
POSTED ON 4/7/2023 CLOSED ON 9/27/2023

What are the responsibilities and job description for the Night Shift Lead (Crew Chief) - Kingston Pike Location position at Ihop?

IHOP in Knoxville, TN is looking to hire a full- or part-time Shift Lead to run evening shifts, close the restaurant on time, manage other employees, and cover other positions as needed. Are you experienced in the hospitality industry and passionate about providing good food service? Do you want to work for a well-known and respected company? If so, please read on!

This hospitality management position earns a competitive starting wage of $15 per hour. We provide generous benefits, including medical, dental, vision, and paid vacation time for full-time employees. We are also providing our team with a new discount program that offers discounts on travel, gyms, cell phones, restaurants, auto purchases, apparel, and electronics. Additionally, our employees get free shift meals. If this sounds like the right restaurant management opportunity for you, apply today to join our hospitality management team!


ABOUT IHOP

Since 1958, IHOP has been the place where people can connect over breakfast, enjoy study breaks, grab a bite to eat before or after sporting events, and so much more. No matter what menu items our customers order, one ingredient is always a constant - a smile. In fact, smiles are so much a part of our culture that we changed our logo to include one. We know the shortest distance between two people is a smile. Our values of integrity, excellence, innovation, accountability, inclusion, trust, and community are ingrained in everything that we do, ensuring our customers always receive the highest quality of service.

When you work for IHOP restaurants, we encourage you to "be the pancake you wish to see in the world." Our team members are more than just traditional employees. They help create smiles for the future with their warm and friendly service. To show our appreciation for all the hard work that our employees do, we promote a supportive work environment that encourages building lifelong friendships and offers opportunities for professional growth.


A DAY IN THE LIFE OF A SHIFT LEAD

As a Shift Lead, you run shifts alongside or in the absence of our assistant manager and general manager. You assign responsibilities to each team member and supervise performance. As needed, you assist with the training of new employees and refresher training for current employees. When new menu items and specials are offered, you keep the team updated so that they can provide the best possible food service.

You review all timecards. You also enforce our quality standards and help resolve any customer complaints. When new deliveries come you check for the correct quantity and quality. You check daily sales reports and receipts, make deposits as required, and make sure that all registers have the correct amount of bills and change. You get great satisfaction from using your leadership skills in this restaurant management position!


QUALIFICATIONS FOR A SHIFT LEAD

  • Experience with Microsoft Office, specifically Word and Excel
  • Experience in the food service industry
  • Willingness to undergo a background check upon hire

Previous leadership experience would be a plus! Are you looking to further your experience in the food service industry with a hospitality management position? Do you thrive in a fast-paced environment? Are you great at managing time and other employees? Do you have strong organizational skills? Are you able to manage multiple tasks without letting one fall behind? If yes, you might just be perfect for this restaurant management position!


WORK SCHEDULE FOR A SHIFT LEAD

This hospitality management position is full- or part-time and will include nights and weekends, as well as holiday shifts depending on the needs of the restaurant.

ARE YOU READY TO JOIN OUR HOSPITALITY MANAGEMENT TEAM?

If you feel that you would be right for this restaurant management job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 37919


Salary : $15 - $0

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