What are the responsibilities and job description for the Server position at ihop?
Seeking a friendly, outgoing personality server/hostess to work variable shifts. The ideal candidate loves making small talk with guests and willing to learn guests names. You must love the restaurant business and genuinely enjoy people. He or she must always be willing to meet our guest with a friendly smile.
Duties include but not limited to:
- Perform station opening/closing duties on each shift.
- Greet guest within 2 minutes and follow all Service Execution Steps.
- Clear tables throughout the dining experience using proper methods for removing dishes, glassware and silverware. Maintain table cleanliness throughout the meal.
- Speak to guests to ensure satisfaction with food, drinks and service.
- Present bills, accept payments, operate POS system, uphold strict cash handling procedures and accountability for all transactions.
- Respond to guest complaints.
- Ensure 100% compliance with all Company policies and laws, including health and safety standards.
- Perform other duties as assigned by Management staff.
- Requirements
- Must be 18 years of age or older.
- Ability to work in a fast-paced, team oriented environment.
- Excellent organization and problem-solving skills.
- Good verbal and written communication skills.
- Knowledge of principles for dealing directly with the public.
- Ability to handle cash, give change and balance cash drawer at the end of shift.
- Physical demands of the job include but are not limited to:
- Standing and walking during entire 8-hour shift
- Reaches, bends, stoops, lifts, shakes, stirs, pours and carries supplies
- Must be able to lift up to 60 pounds in weight on a semi regular basis.
Job Types: Full-time, Part-time
Pay: From $14.49 per hour
Restaurant type:
- Casual dining restaurant
Schedule:
- Monday to Friday
- Weekend availability
Shift:
- Day shift
- Morning shift
Supplemental pay types:
- Tips
Weekly day range:
- Every weekend
- Monday to Friday
- Weekend availability
- Weekends only
Work Location: One location
Salary : $14 - $0
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