What are the responsibilities and job description for the Retail customer service position at Ikea?
Job ID :
Date posted : 16 / 05 /
Why we will love you
APPLY NOW!! HL2
JOB TYPE Permanent, Part-time, Hourly Associate, ON SITE!!
2-5 year of experience in a high-volume customer facing environment
This position will be for Returns & Exchanges, setting up deliveries and helping in Customer fulfillment. Strong Customer Service needed to resolve issues and handle customer complaints
HOURS From 20-34 hours per week
SHIFT Seeking work schedule availability open on all days including Friday, Saturday, Sunday and Monday as a minimum requirement.
Minimum 4pm -11pm during the week or open availability. The operations generally range between the window of 8am to 11pm, and the work schedules are published three weeks in advance.
PAY The starting rate / salary for this position ranges from $16.90 to $24 and will be based on IKEAs relevant work experience and other factors.
BENEFITS ELIGIBLE? -IKEA offers competitive benefits for 20-34hrs / wk. and up. Plus, perks, such as medical and Rx*, dental, vison, k, autism coverage, parental leave, pet insurance, education assistance and more.
15% discounts on merchandise, $4-5meals, Employee purchase plans. 35-week PTO and sick time accrual.
You have a passion for delighting customers. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.
A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness.
Join our team and start a better life for yourself.
What you'll be doing day to day
Creates a positive customer experience by ensuring accurate transactions and / or orders. Records information accurately so the resulting analysis can be used to make improvements to customers future shopping experience.
Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience.
Builds emotional connections through meaningful and empathetic interactions with customers.
Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO). Offers and sells services to customers during the handover process when needed.
Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns.
Apply now!
APPLY NOW!! HL2
JOB TYPE Permanent, Part-time, Hourly Associate, ON SITE!!
2-5 year of experience in a high-volume customer facing environment
This position will be for Returns & Exchanges, setting up deliveries and helping in Customer fulfillment. Strong Customer Service needed to resolve issues and handle customer complaints
HOURS From 20-34 hours per week
SHIFT Seeking work schedule availability open on all days including Friday, Saturday, Sunday and Monday as a minimum requirement.
Minimum 4pm -11pm during the week or open availability. The operations generally range between the window of 8am to 11pm, and the work schedules are published three weeks in advance.
PAY The starting rate / salary for this position ranges from $16.90 to $24 and will be based on IKEAs relevant work experience and other factors.
BENEFITS ELIGIBLE? -IKEA offers competitive benefits for 20-34hrs / wk. and up. Plus, perks, such as medical and Rx*, dental, vison, k, autism coverage, parental leave, pet insurance, education assistance and more.
15% discounts on merchandise, $4-5meals, Employee purchase plans. 35-week PTO and sick time accrual.
QUALIFICATIONS
1 year sales or customer service experience preferred
High School Diploma or equivalent
Last updated : 2024-05-17
Salary : $17 - $24
