What are the responsibilities and job description for the Retail customer service position at Ikea?
Job ID :
Date posted : 08 / 04 /
Why we will love you
You have a passion for delighting customers. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.
A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness.
Join our team and start a better life for yourself.
What you'll be doing day to day
Creates a positive customer experience by ensuring accurate transactions and / or orders. Records information accurately so the resulting analysis can be used to make improvements to customers future shopping experience.
Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager.
Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience.
Builds emotional connections through meaningful and empathetic interactions with customers.
Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO). Offers and sells services to customers during the handover process when needed.
Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns.
Apply now!
JOB TYPE Permanent
BENEFITS ELIGIBLE? Yes
HOURS 20-34 Hours, Open availability required
The hourly pay range for this role is $16.90 - $24.10
eligible starting at only 20 hrs / wk"
QUALIFICATIONS
1 year sales or customer service experience preferred
High School Diploma or equivalent
Last updated : 2024-04-10
Salary : $17 - $24
