What are the responsibilities and job description for the FDC Manager position at ikeGPS?
Location: Broomfield, Colorado (in-office role)
Salary: Competitive salary based on experience/qualifications. This is a full-time opportunity that offers full benefits.
Why ikeGPS?
- Comprehensive benefits package that includes medical, dental, vision, 401K match, 3 weeks starting Paid Time Off (PTO), and generous parental leave
- Make an impact – all of our employees contribute to our product and process (Even our job descriptions)
- We are an established, public, well-funded company
- We have real customers! Our product is in-demand and there is a real need for it (no dotcom tomfoolery here!)
- Innovative culture - We foster a culture of "Mad Inventing," challenging each other to learn new skills and make interesting contraptions in our spare time
- Flexible work environment - we trust our employees to do their work because they want to, not because they’re forced to
- We promote within - We have implemented a talent accelerator program focused on identifying and building key strengths
FDC Manager Role Summary:
The Field Data Collection Manager is responsible for the successful delivery of the Field Data Collection (FDC) function at IKE, ensuring critical and accurate data is collected in an efficient and effective manner.
Included within this responsibility is leading IKEs CX70 process:
“Ike FDC capability seamlessly managed "Best in Class" field data collection, which enables the project to me go faster, with a higher quality output.”
The role is also critical in the success of IKEs swimlane no 1:
"FDC excellence (quality & efficiency) & ownership of this FDC process for structural analysis & MRE. This is the multiplier effect to feed the IKE economic engine.”
THe FDC role has 3 critical parts:
- FDC Project Management
- FDC Training and Consulting
- FDC Sub contract services
IKE is the expert with the IKE Solution. Establishing realistic run rates, quality reviews, troubleshooting, required rework, and advanced metrics are available to the customer allowing them to deliver data to their end customer and eliminating common friction areas. This role supports this through Field Data Consulting and Field Training, working within the Field Data Consulting Framework
FDC Manager Responsibilities:
IKE Project Management
- Field Data Consulting (FDC) Project Setup
- Act as the on-call senior level FDC contact
- Responsible for Statement of Work Alignment and Understanding
- Review and refine the form.
- Consult with the customer on preloaded data and route management.
- Responsible for creating/developing the personalized project best practice guide for customer
- Daily Performance Management
- Advanced Kibana Metrics
- Breakdown of Poles Collected
- Metrics to identify and implement coaching points
- Quality Control on Collected Data
- Quality Control of Data
- Recollects Identified and Delivered
- Coaching on how to mitigate re-work
- Access to on call senior level FDC Consultant
- On call FDC Consultant to answer any questions regarding project
- Process Improvement
- FDC Consultation for additional projects
- Field Data Consulting (FDC) Project Setup
Field Training and Consulting
ikeGPS has a well received training program established. The objective of Field Training and Consulting is to build upon our past successes and tailor our training to our business offerings while maintaining the success of our current methodologies.- IKE Training and Consulting
- Responsible for supporting/implementing Self Perform Training
- Delivery of FDC IKE Analyze Training
- Support training through IKE University
- FDC Self Perform Training
- Provide Familiarization training to both external and internal customers
- Provide IKE University Supplements
- Complete IKE Platform training for customers
- Responsible for reviewing Initial data
- Provide a consulting service for other projects for an additional source of revenue
- FDC IKE Analyze Training
- Deliver tailored training to project.
- Use IKE University to supplement training.
- Provide training with a heavy focus on field training.
- Implementation of best practices
- Ongoing data reviews
- Virtual IKE University Training
- MVP Stand up is complete.
- Provide an ongoing source of revenue which is subscription-based.
- Ability to stand up additional workflows for specific use cases and workflows.
- IKE Training and Consulting
- Subcontract Field Data Collection Framework
Several key customers have asked ikeGPS to collect data on their behalf for various ongoing projects consisting of fiber, small cell, and storm hardening. These customers include Crown Castle, AT&T, Florida Power and Light (FPL), and more. ikeGPS has an opportunity to provide field data collection services to strategic accounts. This is done through
- IKE Field Data Collection
- Collect data for 3rd Party Contractors
- Perform Quality Control of work on data collection
- Provide Operational Reviews annually or before a project is offered to a contractor for RFP.
- Health and Safety
- 3rd Party Subcontractors
- Ensure that MSA (or CSA) is in place
- Ensure that the Proper Insurance Levels are in place with regards to:
- Commercial General Liability
- Business Automobile Liability
- Workers Compensation
- Employers Liability
- Provide an appropriate Human Resources Program
- Ensure there is an established Process for hiring qualified individuals to perform contracted work
- Perform contracted work as required
- Responsible for adherence to Standard Operating Procedures for Project
- Establish the lead time necessary to deploy external assets into the field
- Develop relationships with FDC accredited companies that allow IKE to deploy field collection service throughout the US.
- Quality Control
- Quality analysis performed on collected field data
- Engage in proactive coaching to field teams
- Deliver Performance Reviews to 3rd Party Contractors
- Responsible for Onboarding through Contractor Service Agreement, Initial Operational Review and Insurance Verification.
- Ensuring that Contractor Service Agreements (CSA) are in place
- Responsible for Regional operation boundaries & project timeline
- Responsible for Insurance verification
- Maintain and manage the Risk Register: historical vs. proposed
- Health and Safety
- Provide the necessary risk assessments.
- Communicate and update standard operating procedures on health, wellness and safety to all contractors and alerting them to any high-risk issues.
- Ensure that all contractor crews are aware of well-versed in responses to different scenarios.
- Keep up to date with legislation around health and safety requirements in the workplace
- IKE Field Data Collection
FDC Manager Required Qualifications:
- Understanding of and ability to identify overhead communication assets (coax cables, copper cables, fiber cables, messengers, guy wires, power supplies, antenna, amplifiers, splices, etc.)
- Strong demonstration of accuracy and efficiency in daily work
- Ability to accomplish goals and make decisions independently
- Strong Communications with all operational assets
- Be knowledgeable and conversant about IKE’s products and offerings
- Bachelor's Degree or 3 years industry experience in communications or utility space
- Computer skills required: (Microsoft Word, Excel, and Outlook, Google Docs, Sheets, Earth and Maps)
- Demonstrable experience working within teams to achieve organizational goals
- Experience working with all major Pole Loading Applications: (Pole Foreman, Ocalc, SpidaCalc)
- Working understanding of Communication and Power field collection practices
FDC Manager Preferred Qualifications:
- Hands-on experience with electric utilities, communication companies and/or engineering service providers.
- Formal Classroom Instructor
- Project Management
- Prior Experience leading teams
About ikeGPS:
The United States and Canada are in the middle of a communications boom. The drive for more bandwidth is fueling amazing growth in the deployment of fiber and wireless networks. ikeGPS is changing the way communication companies like AT&T, Verizon, and Crown Castle deploy fiber and wireless networks. IKE Analyze from ikeGPS is achieving rapid adoption because we simply help communication companies deploy networks faster and safer while lowering deployment costs through better efficiency.
Our integrated field to cloud solutions allow our customers and partners to measure and assess
Utility Poles and infrastructure using a unique combination of Laser, GPS, IMU, and Photogrammetry technologies, all based on a custom-built Android platform and corresponding Cloud service. We combine that with a killer team to create a full solution that delights customers in every way.
ikeGPS' Core Values:
We are a collective of pole measurement analysts, scientists, field data collectors, and
customer advocates. We are on this planet to make a profound change in the lives of those
we serve - every human connected through the workflow of pole provisioning projects.
Together, we are building the power and communications infrastructure of the future.
Like many companies, we have our values. Our values are ours and we wear them in our own way. They guide us and they personify us. Our values are not something we leave at the office — they are a genuine part of who we are. And well, we think that makes our people exceptional at work and at life.
- Simplicity & clarity.
- Open company. No BS.
- Be yourself. Be the change you seek.
- Manaakitanga; with a literal meaning of ‘we rise by lifting others.
- The most important criteria for this role are a genuine fit with these values.
Applicants for this position must be eligible to work in the United States. We are not looking for contract (C2C) hires at this time.
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