What are the responsibilities and job description for the Office Receptionist position at IL2000?
Description
IL2000 is a 3rd party transportation and logistics service provider. IL2000 uses a proprietary transportation management system, customer collaboration, comprehensive logistics engineering, and a robust carrier procurement and partnership process to create seamless and optimized supply chain performance. IL2000 operates the following business segments: freight management; truckload brokerage; international freight forwarding; and freight bill audit & pay. Modes supported include LTL, FTL, and international LCL, FCL and airfreight.
IL2000 is a proud 2022 Top Workplaces in Hampton Roads winner! We are looking for talented people with a passion for working with others and achieving success to join our team.
What is it like to work with us? Our employees say it best. Words like passion, flexibility and commitment make up our culture. We’re a close-knit group in management style and teamwork, and we lead with heart. Embodying excellence is a mindset that we look for from the get-go.
We offer highly competitive salaries and excellent benefits, including medical, dental and prescription drug coverage, as well as paid holidays and vacations, 401k with company match, and above all, a supportive team that makes it a point to have fun at work every day.
JOB DESCRIPTION:
- Procurement: managing inventory and order fulfillment for office
- Best in class customer service with internal and external customers
- KPI and metrics: meeting all company standards
- Proactively managing all inbound telecommunications directing customers and carriers to the designated departments
- Assisting C-Suite in any request/project
- Trouble shooting issues quickly and effectively to help the customer
- Multitasking between multiple systems, with task management for emails
- Cross-trains in additional responsibilities.
- Maintaining document preservation
- Performs additional duties as assigned by management.
Requirements
QUALIFICATIONS AND EDUCATION REQUIREMENTS
- Minimum 2 years in an office environment.
- Excellent organization and interpersonal skills
- Self-starter and self-motivated
- Strong ability to prioritize work streams effectively under deadlines, with timely execution and resolution of action items.
- Commitment to working in a team environment with an emphasis on collaboration
PHYSICAL DEMANDS
- Talking, hearing, and using hands to use computer equipment
- The ability to work in a fast-paced environment
Salary : $31,500 - $39,900