Assistant Family and Community Resource Center (FCRC) Administrator (PUBLIC SERVICE ADMINISTRATOR) (
Job Posting for Assistant Family and Community Resource Center (FCRC) Administrator (PUBLIC SERVICE ADMINISTRATOR) ( at illinois
Agency: Department of Human Services
Opening Date: 06/17/2024
Closing Date/Time: 07/01/2024
Salary: Anticipated Salary: $7,688 - $9,697 per month ($92,256 - $116,364 per year)
Job Type: Salaried
County: Macon
Number of Vacancies: 1
Plan/BU: None
****************A RESUME IS REQUIRED FOR THIS JOB POSTING****************
Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application. You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document that is not a Resume or CV.
When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.
Posting Identification Number 37624
Position Overview
The Division of Family & Community Services is seeking to hire an energetic and detail-oriented Assistant Family and Community Resource Center (FCRC) Administrator to oversee the operations of the Medical Field Operations Downstate Office. The position supervises and administers the activities of professional and non-professional staff providing casework services to applicants seeking public assistance or referrals. The Division helps Illinois residents by connecting them with many programs and services. Through our programs, services and prevention efforts, the Division improves the health and well-being of individuals and promotes self-sufficiency and integrity of families of Illinois.
Job Responsibilities
- Serves as Assistant Family and Community Resource Center (FCRC) Administrator.
- Serves as full-line supervisor.
- Confers with and advises subordinate supervisors concerning personnel problems and employee evaluation issues.
- Conducts regularly and specially scheduled staff meetings to discuss, interpret and implement new policies and procedures or changes in existing policies and procedures.
- Plans and implements special management assignment projects. Develops reports, makes recommendations and implements approved changes.
- Coordinates workflow throughout the office on a rotational basis.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
- Requires knowledge, skill and mental development equivalent to completion of four (4) years of college.
- Requires three (3) years progressively responsible administrative experience in a health or human services organization.
Preferred Qualifications
- Two (2) years of professional supervisory experience assigning work, providing guidance to subordinates, recommending counseling and/or discipline following collective bargaining agreements, training staff and approving time off.
- Two (2) years of professional experience interpreting and implementing policies, procedures and goals of public assistance services.
- Two (2) years of progressively responsible administrative experience in a health or human services organization.
- Two (2) years of professional casework experience using social casework methods, techniques and principles gained through human services related college education or professional experience as a caseworker.
- Two (2) years of professional experience providing technical training and assistance to staff to ensure the accurate and timely benefits in service delivery.
- Two (2) years of professional experience in public speaking to small audiences.
- Basic proficiency in Microsoft Office Suite.
Work Hours: Mon - Fri, 8:30am - 5:00pm
Work Location: 707 E Wood St, Decatur, Illinois, 62523
Family & Community Services
Region 1 Central/Administration
Medical Field Operations
Downstate/Macon County
Agency Contact: DHS.HiringUnit@Illinois.gov
Posting Group: Leadership & Management; Social Services
About the Agency
The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.
As a State of Illinois Employee, you will receive a robust benefit package that includes the following:
- A Pension Program
- Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
- 3 Paid Personal Business Days annually
- 12 Paid Sick Days annually (Sick days carry over from year to year)
- 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
* Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
- 13 Paid Holidays annually, 14 on even numbered years
- Flexible Work Schedules (when available dependent upon position)
- 12 Weeks Paid Parental Leave
- Deferred Compensation Program - A supplemental retirement plan
- Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
- GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
- 5% Salary Differential for Bilingual Positions
- Commuter Savings Program (Chicago only)
These are just a few of the many perks available to all State employees. For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx
APPLICATION INSTRUCTIONS
Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.
State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
- donotreply@SIL-P1.ns2cloud.com
- systems@SIL-P1.ns2cloud.com
Salary : $92,256 - $116,364
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