What are the responsibilities and job description for the FRONT DESK /MEMBERSHIP SALES position at iLoveKickboxing.com?
```Job Summary```
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to multitask effectively.
```Responsibilities```
- Greet and welcome guests in a warm and friendly manner
- Check-in and check-out guests, ensuring accuracy in all transactions
- Answer phone calls and respond to guest inquiries
- Provide information about studio facilities, services, and memberships
- Assist with memberships and scheduling
- Sell all membership types to potential clients and help maintain members
- Handle member concerns with professionalism and resolve issues promptly
- Maintain a clean and organized front desk area
- Collaborate with other studio staff to ensure guest satisfaction
```Experience```
- Previous experience in customer service or hospitality is preferred but not required
- Strong communication skills, both verbal and written, with fluency in English
- Excellent time management skills to prioritize tasks effectively
- Membership sales experience is a plus, especially in fitness and wellness
- Familiarity with point-of-sale (POS) systems is desirable
- Ability to demonstrate product features or conduct product demos is an advantage
If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Join our team as a Front Desk Agent/Membership Sales Associate and be part of creating memorable experiences for our guests. Apply now!
Job Types: Part-time, Commission
Pay: $12.00 - $14.00 per hour
Expected hours: 15 – 25 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- North Wales, PA 19454: Relocate before starting work (Required)
Work Location: In person
Salary : $12 - $14