Inside Sales – Account Executive

Description

About Image Star

Image Star is a nationwide wholesale distributor of equipment, supplies, and solutions for the office technology industry. We sell to technology solutions providers, office product resellers, and retailers nationwide, with a special focus on small and midsize businesses. Image Star carries major OEM brands and its own proprietary high performance compatible lines, including the flagship Hyperion marque. With a nationwide distribution network, Image Star reaches thousands of clients across the United States with fast, affordable dropship and bulk freight solutions. The IS Connect portfolio of advanced fulfillment capabilities offers technology-enabled outsourcing solutions that help clients grow their businesses, simplify their operations, and drive cost efficiencies. We have 35 years of business under our belt, and many of our clients have stayed with us for decades. But, we don’t rest on our laurels, and we’re already looking ahead to future transformation.

Growth . Technology . Customer

Three words that guide our vision for continuous evolution. We stay ahead of market shifts and technological innovations to offer clients continuous support for their business technology ecosystems. Our growth plans are as ambitious as we are – new clients, new programs, new products and services – and we need the best and brightest commercial talent to join us on the journey.

Learn more at www.imagestar.site/careers, or contact us with questions at careers@imagestar.com.

About the Role

As an Account Executive, you will be responsible for nurturing an existing book of business and seeking out new growth opportunities among current clients and prospects. You love to build deep, lasting relationships with client stakeholders, become a trusted advisor, and constantly watch out for opportunities to win more business. That means developing a deep understanding of your clients’ business models and procurement strategies so you can pitch products and solutions that meet their needs and beat out competitors. You will be aligned to a customer segment team, which will help you develop expertise in a particular channel and support your work with team members to back you up. You are the face of Image Star to our clients – we know it’s hard work, but we have the resources to back you up and the compensation plan to make it worth your while.

Key responsibilities include:

• Build trusted relationships with existing clients as a consultative partner
• Identify opportunities for existing business growth, including competitors we can unseat or new segments of the client’s business we can tap into
• Maintain SWOT assessments of top accounts, and proactively manage for growth and defend against competitive incursions
• Nurture growth in new accounts by expanding upon initial beachhead with additional products and services
• Introduce new account prospects to Image Star and sell past accounts on returning to Image Star
• Advocate for client needs internally by aligning Image Star operational resources to solve client issues as needed
• 90-day success expectations include:
• Effectively articulate Image Star’s value proposition and explain key sales programs and product/service offerings
• Understand the typical market dynamics, needs, pain points, and objections of clients in your assigned customer vertical
• Demonstrate proficiency in our ERP system (JD Edwards) and CRM system (Microsoft Dynamics)
• Surpass daily activity quotas of 50 outbound client phone calls and 2.5 hours of outbound call time
• Demonstrate progress toward sales and new client targets by achieving ramp up milestones

Requirements

Job Requirements

• We love inside sales experience, but we welcome applicants of all experience levels and offer training programs tailored to early career professionals looking to break into the field
• Bachelor’s degree from a top tier college or university required or equivalent experience thriving in an inside sales environment
• Infrequent travel to industry events and client sites possible
• The ability to work onsite at our Middletown, CT, headquarters
• Demonstrated enthusiasm for and expression of our corporate values:

- Growth Mindset: you never assume the status quo is best; you see what is possible instead of what isn’t and develop a plan to make it reality

- Technologically Fluent: you integrate best practice technological solutions into your work to improve productivity; you always want to learn more about the best technology available and can credibly advise others on technological solutions

- Customer First: you value relationships as the foundation of business; you aspire to exceed expectations in every client interaction; you constantly look for ways to stand out and add value as a business partner

Benefits

• Total annual compensation at target of $65,000-$80,000 with uncapped commission potential
• Comprehensive wellness benefits including health, dental, and vision insurance
• Employer-sponsored 401(k) plan and life insurance
• Employee discount programs
• Paid vacation, holiday, and sick time

IT Equipment Policy

We provide a full desktop technology set up for employees working in one of our offices. This includes a desktop computer, monitor(s), keyboard, mouse, and telephone. For employees working remotely or exercising partial remote flexibility under a hybrid program, we do not provide portable IT equipment at this time and instead operate a “Bring Your Own Device” policy for remote work.

Instead, employees working remotely are required to own a computer that meets or exceeds the minimum requirements listed below. Tablets do not meet the requirement (except Surface Pro tablets running standard Windows 10 or 11, not S mode). The computer must be in good working condition.

• Memory: 8 GB RAM (16 GB RAM recommended)
• Hard Drive Storage: 256 GB (512 GB recommended)
• Operating System (PC): Windows 10 (64-bit) version 20H2 (version 21H2 recommended)
• Operating System (Mac): MacOS 10.15 Catalina (MacOS 12 Monterey recommended)
• CPU: Intel i5 (Intel i7 or Apple M1 recommended)
• Functional webcam, microphone, and speakers required

We are an equal opportunity employer and give consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status.