Medical Claims Supervisor - Remote Possible

Imagenet LLC is a premier healthcare technology company that has taken medical claims processing and document management to new levels of service, security and efficiency. Our core business is helping our clients reduce costs and increase productivity by providing efficient document imaging, data validation, adjudication and on demand retrieval of documents and data.

**Must be in the Tampa, FL area. This position cannot be performed out of state**

JOB OVERVIEW

**Must have Leadership/Management experience**

Ensure compliance with all corporate and departmental standards. Meet with employees on a regular basis to discuss performance and quality. Report on Key Performance Metrics (KPIs) to the Vice President of Claims Operations to ensure adequate resources and technology are in place. Develop and implement departmental standards and expectations. Analyze and process a variety of claim files to ensure the execution of standardized claim protocol and claim handling.

RESPONSIBILITIES

• Oversee the claims adjudication process to assure that the examiners are following all CMS rules and regulations in conjunction with the insurance company guidelines.
• Must have an innate ability to oversee staff and coach, support and have the ability to conduct conversations relative to performance, work ethic and anything other issues relative to the employee’s responsibilities.
• Ensure that the department practices meet or exceed the client’s processing standards, procedures and service level agreements.
•  Responsible for new Claims Analyst training and auditing of trainee claim processing.
• Authorize claim payments within established limits; otherwise forward to Claims Analyst 2.
• Process refunds and letters of dual coverage (when applicable).
• Must be knowledgeable in CPT-4, ICD-9 and be familiar with medical terminology.
• Identify process improvement opportunities within the claim department and recommend system enhancements.
• Handles any additional responsibility which may be assigned.

Technical Skills/Knowledge

• Health claims processing
• Basic to intermediate math
• Medical terminology; ICD-9 & ICD-10
• MS Office
• Ability to work independently or within a team
• Time management
• Written and verbal communication
• Attention to detail
• Must be able to demonstrate sound decision-making

**Must be local to Tampa, FL area and work out of the local office. Some remote work may be offered after successful training**

Job Type: Full-time

Salary: $22.00 - $26.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 8-hour shift
• Monday to Friday

Ability to commute/relocate:

• Tampa, FL 33609: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Medical billing: 1 year (Required)
• Leadership: 1 year (Required)

Work Location: In person. Remote possible after successful training

COMPANY OVERVIEW

Imagenet is a leading provider of back-office support technology and tech-enabled outsourced services to healthcare plans nationwide. Imagenet provides claims processing services, including digital transformation, claims adjudication and member and provider engagement services, acting as a mission-critical partner to these plans in enhancing engagement and satisfaction with plans’ members and providers. 

The company currently serves over 70 health plans, acting as a mission-critical partner to these plans in enhancing overall care, engagement and satisfaction with plans’ members and providers.  The company processes millions of claims and multiples of related structured and unstructured data elements within these claims annually.  The company has also developed an innovative workflow technology platform, JetStreamTM, to help with traceability, governance, and automation of claims operations for its clients.

 Imagenet is headquartered in Tampa, operates 10 regional offices throughout the U.S. and has a wholly owned global delivery center in the Philippines.

Imagenet LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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