What are the responsibilities and job description for the Risk Analyst position at ImageSoft?
Job Category: Customer Service
Requisition Number: RISKA001495
Posting Details
Posted: March 4, 2024
Full-Time
Locations
Showing 1 location
Knoxville, TN 37902, USA
Job Details
Description
Job Title: Risk Analyst
Location: Knoxville, TN
Reports to: Risk Manager
Job Summary: The Risk Analyst is responsible for mitigating merchant loss by monitoring merchant processing exceptions via the TSYS/Global Payments, First Data/Fiserv, and FIS/WorldPay risk management platforms. The Risk Analyst will protect the company’s assets by identifying fraudulent or otherwise unusual patterns in merchant processing activities. If warranted, the analyst will divert merchant funding and subsequently investigate suspicious activity. The analyst will apply contract terms, bank, and card brand regulations as well as statistical analytics to identify possible violations and appropriate steps toward remediation.
Essential Duties and Responsibilities
Education
Preferred
High School or better.
Requisition Number: RISKA001495
Posting Details
Posted: March 4, 2024
Full-Time
Locations
Showing 1 location
Knoxville, TN 37902, USA
Job Details
Description
Job Title: Risk Analyst
Location: Knoxville, TN
Reports to: Risk Manager
Job Summary: The Risk Analyst is responsible for mitigating merchant loss by monitoring merchant processing exceptions via the TSYS/Global Payments, First Data/Fiserv, and FIS/WorldPay risk management platforms. The Risk Analyst will protect the company’s assets by identifying fraudulent or otherwise unusual patterns in merchant processing activities. If warranted, the analyst will divert merchant funding and subsequently investigate suspicious activity. The analyst will apply contract terms, bank, and card brand regulations as well as statistical analytics to identify possible violations and appropriate steps toward remediation.
Essential Duties and Responsibilities
- Monitor merchant processing activity for violations of approved parameters, exceptions, or suspicious
- Execute general research on questionable transactions
- Interview cardholders and merchants to determine appropriate risk mitigation measures
- Provide a detailed conclusion of the investigation and options for remediation
- Analyze industry trends and understand applicability to managed portfolios
- Mitigate and prevent losses through daily work functions
- Educate merchants and partners in matters related to loss and fraud prevention
- Effectively and efficiently communicate with all stakeholders
- High school diploma or equivalent
- Understanding of basic risk management practices
- Excellent written and verbal communication skills
- Proficiency with Microsoft Office products
- Able to work independently, but comfortable collaborating with others
- High degree of organization with the ability to prioritize workload
- Keen attention to detail
- Able to work additional hours as needed
- 3 years of industry or related experience
- Bachelor’s Degree in Business, Accounting, or Finance equivalent
Education
Preferred
High School or better.
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