CREATIVE CONTENT & PRODUCTION LEAD

A consulting firm for the ‘new majority,’ Imagine Deliver helps clients activate insights and strategies that benefit everyone. Imagine Deliver knows that the best systems, services, and products are designed by the people who use them. Focused on equity-centered service design - and rooted in community based research and creative engagement methodologies - Imagine Deliver connects the most relevant community insights to their clients’ strategic goals. Recent clients include Hennepin Healthcare, United Healthcare, the McKnight Foundation, Wilder Foundation, the University of Minnesota and the City of Saint Paul.

The Creative Content & Production Lead is a role that requires creativity, exceptional written communication, organization, a justice lens and an ability to translate mixed methods research and community engagement insights into powerful, beautiful interactive content. You are a storyteller at heart - a digital organizer who can harness the power of narrative change. You are a creative writer who loves research, and can turn community genius into stunningly produced pieces that drive us faster towards the new future that’s being born now.

You don’t create thought pieces, documents and prototypes for the sake of producing them (though you’re certainly adept in those skills); instead, you’re focused on building a vibrant movement that centers the voices of the new majority. You revel in the creative process but you also can drive multiple projects to completion on deadline with partners and vendors, too. You are the first to identify, grasp and use new and emerging technology to tell the best, most captivating stories.

The Creative Content & Production Lead can understand the nuanced voice of human genius and translate that voice in a way that is accessible, not academic. You know the difference between simple communication and simplistic communication - and you can make tough topics feel easy to digest. This role will be incredibly creative and fast-paced. You are prepared to roll-up your sleeves and get messy trying to understand the needs and desires of our ideal clients (bold, intersectional leaders ready to make big change in the world). You seep yourself across communities and and others’ points of view in order to show the world how centering the voices of those who have been pushed to the margins will lead to genius solutions - every single time.

This role may be based in Minnesota or remote with up to 10% travel, and reports to the Founder and CEO.

As the Creative Content & Production Lead, this is what your role looks like:

• Driving Imagine Deliver’s content strategy with applied narrative change and digital organizing skills

• Producing original content and spearheading thought capital creation for all existing and future platforms (website, learning platform, newsletter, social media channels, thought capital, white papers, podcasts, blog posts, etc) in collaboration with Managing Director and research and consulting colleagues

• Building new thought capital pathways (webinars, podcasts, learning tools) and proliferating that content publicly

• Mining data and producing fresh learning

• Crafting logical presentation narratives to illustrate equity-centered insights that inform client strategy

• Comprehensive project management that oversees project details, tracks timelines and ensures current deliverables are on-time

• Creating and managing an overarching content direction calendar that informs timeline for all content

• Managing company communications and social media in partnership with marketing and communications vendors

• Supporting business development and networking activities on behalf of the company, including participating in pipeline development, proposal writing and delivery

This role is broken down as follows:

• 60% storytelling, narrative and content development

• 20% creative research, qualitative and quantitative

• 20% creative direction and project management

The details:

• Equitable salary and benefits. We are committed to fair compensation, pay equity and salary transparency. This role is a full-time salaried position.

Base salary

This role, at this level, is ranged from $60,000- $80,000 in yearly base salary. We target the median salary ($70,000 for this role) for new hires.

Bonus structure

Sales Bonus: You’ll get 5% of any sale you bring in the door

Annual Bonus: this role is subject to a 10% annual bonus depending upon firm profitability and annual revenue targets

Benefits

Imagine Deliver offers competitive benefits, such as gender-inclusive healthcare, dental and 401K

Time away from work

We balance the demands of our growing company with unlimited sick time and paid time off

We’re built for flexibility. We operate in a hybrid space, and we’ll provide you with the equipment and tools you need to thrive in a hybrid work environment.

We have the best clients (and the most exciting projects). Our ideal customers are bold intersectional leaders ready to take risks and transform their fields of work. That means the logos are great, but our clients also become friends along the way.

We support your intentional growth. We’ll give you all the credit for every bit of work you do at Imagine Deliver. You’ll sometimes find that we don’t have all the answers, and we welcome you to suggest and create solutions. You can stack your resume in a short amount of time. We won’t limit you by your job description. We want to see you thrive here and everywhere you go. You’ll build your network and the company’s network while you’re with us.

We invest in your development. Imagine Deliver will invest in your growth with a professional development budget, which you can use on coaching, training, and learning opportunities aligned with your goals.

Requirements:

• 6-8 years experience in a professional setting, with agency experience or in journalism, marketing, consumer insights, online engagement, human-centered design or other.

• Fluency and comfort with concepts of intersectionality, justice and narrative change

• Proven experience in project management

How to apply?

Write us an email introducing yourself (with Creative Content & Production Lead in the subject line). Make sure you:

• Tell us about how you live Imagine Deliver’s values

• Share why you’re perfect for this role

• Include a link to your up-to-date linkedin profile (or a 1-page resume)

• Share a piece of creative work that you produced end-to-end (it should be something you’re really proud of!)

Send it to our hello @ imaginedeliver.com email address(cc'ing rose @ imaginedeliver.com) as soon as possible, but definitely before October 7, 2022 at 9:00 am CST.

Interviews will take place on a rolling basis.

Start date: October 31, 2022

This team might be for you if:

• You communicate persuasively. You are a very strong writer, but you can also speak boldly and back up your ideas even when they are unpopular.

• You live values of equity, justice and belonging. You have a lived experience and/or a personal accountability that gives you the foundation to operate in a multi-cultural creative context with a highly intersectional team.

• You have a growth mindset. You have great ideas and aren't afraid to share them. You have a love of learning and learn quickly. This, coupled with personal resilience, means you work hard until you achieve your goals. You don’t give up easily. You volunteer for new challenges without waiting to be asked. You are going to take ownership of the time you spend with us and truly make a difference.

• You are a doer. You pay attention to the details. As far as you’re concerned, anything worth doing is worth doing with excellence, and you take pride in both big and small successes - and celebrate tasks marked ‘done.’

• You have an entrepreneurial spirit. You are comfortable with uncertainty and seek to be a ‘builder.’ When change happens, you ‘roll with it,’ asking good questions to help your team gain clarity. You thrive in a fast-paced environment, and to keep pace, you proactively ask questions of yourself and your team, ensuring your own success and the success of the group.

What success looks like in this role:

• Passion & Curiosity: Eagerness to roll up the sleeves and get dirty from research, turning over all rocks and willing to learn (about culture, the client and strategy).

• Speed & Flexibility: Capacity to perform under deadlines, pivot when necessary, and be open to the fast-pace nature of clients without leaving our communities behind.

• Storytelling: You’re a collaborative team member, confident speaker, compelling writer, persuasive presenter. You’re able to connect the dots to create and explain a thought process or a narrative with strong supporting evidence.

• Internet culture fluency: Plugged in, well versed and active across the social media landscape: memes, online behavior, niche subreddits, brand activity, etc.

• Self-Driven with a growth mindset: With guidance, ready to work energetically and proactively, open to feedback and resourceful, comfortable with ambiguity. You are aware of your role, your identity, and your surroundings.

• Great communication: You know how to communicate with executives and you do so with detail-orientation and confidence. Being around people with power doesn’t keep you from being yourself - or living your values. You use correct name spelling, pronunciation, pronouns and punctuation. You speak up in solidarity and demonstrate accountability; you recognize the difference between inviting someone ‘in’ and calling someone ‘out’.

• Research & Intelligence: Basic knowledge of quantitative and qualitative research methods while supporting hypotheses with strong data

• Autonomous time management. You ask about deadlines, timelines and you stick to them independently. Imagine Deliver hours are 8:30 am to 5:00 pm Monday-Friday CST. ‘On time’ for Imagine Deliver means within 5 minutes of estimated arrival for internal meetings and 10 minutes early for the client. You are available to work some evenings and weekends as those may be needed based on client engagement needs.

• Excellent listening with a habit of resourcefulness. First, you seek to understand. Your habit of curiosity helps ground your team. Empathic questions are part of your job. Before asking a technical question, you try to figure it out first. If Google doesn’t have the answer, then you are not shy to ask for help.

• You set the pace. You have urgency in how you complete tasks and do not wait for others. You know how to prioritize in order to contribute to what's needed next.

Diverse Teams Innovate

A certified woman-owned business and a registered B-Corp, Imagine Deliver is actively dedicated to the local community, serving 80% local and independent clients, giving 20% of services away pro bono, and donating 10% of annual profits to nonprofit organizations led by Indigenous, Black and People of Color working in their communities to advance equity and justice. Imagine Deliver champions the talent of intersectional teams because we know (and the data shows) that diverse groups of people innovate when they work together with intention. We live out that value in our own work by creating a professional environment that welcomes, celebrates and invests in people who bring different perspectives and plural identities to the work. It starts at the top. We’re a woman, Muslim and person of color-owned business, and for years our founders experienced work environments that weren’t designed for people with intersectional identities. We’re changing that with our consulting firm by valuing potential candidates for their lived experiences as much as their college degree, by giving staff unlimited paid time off to take care of themselves and observe the holidays they celebrate, and by creating intentional space to unpack - and unlock - our differences together. By leaning into our diverse team's intersections, we unleash original thinking and design elegant solutions and strategies that give our clients a competitive edge.

Imagine Deliver is deeply committed to principles of equity, justice and belonging - and to providing our teams with an affirming work environment free of discrimination. All employment decisions at Imagine Deliver are based on business needs, job requirements and individual qualifications, without regard to age, race, ethnicity, religion or belief, sexuality, gender identity, size, ability, family structure, parental status, or any other identity.

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Minneapolis, MN 55404: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Social media marketing: 1 year (Preferred)
• Writing skills: 1 year (Preferred)

Work Location: Hybrid remote in Minneapolis, MN 55404