Lead Computer System Analyst/Network Administrator with Top Secret Clearance

Opportunity

The Lead Computer System Analyst & Network Administrator shall provide both supervisory and technical experience, 4 years minimum of each to perform typical analyst/administrative tasks including, but not limited to, the following tasks required of the Computer System Analyst & Network Administrator team:

• Maintain an on-site Microsoft Exchange and Microsoft Skype deployment
• Maintain a Cisco WAN and LAN using technologies such as SD-WAN, FirePower, and DNA Center
• Configure, tune, and monitor a Splunk Enterprise SIEM including monitoring, rulesets, and response
• Microsoft Windows and Red Hat Enterprise Linux Clients and Servers, including management using Ivanti Endpoint Manager
• Management of a virtual environment containing VMWare and NetApp products Management of a backup and disaster recovery solution using Commvault
• Support escalated requests from the helpdesk and escalation analysts within the established SLA measurements
• Maintain the availability of the Buyer’s infrastructure to include the support of emergent issues that may be experienced
• Perform required maintenance to maintain cybersecurity compliance with established windows and/or procedures
• Follow the approved configuration control procedures provided by the Government
• Additional routine IT tasks of varying complexity may be assigned at Buyer discretion.
• Supervise all helpdesk, escalation staff and the Computer System Analyst & Network Administrator team to include the following duties:
• Primary POC for on-site govt customer and IMG Program Manager
• Employee supervision includes assisting with onboarding and offboarding, approving timesheets, and performing merit evaluations and counselings
• Interview prospective new hires
• Manage scheduling to ensure staffing levels are met
• Ensure all program performance metrics are met
• Assign work and monitor its performance to assure that all contract requirements are met; that all policies and procedures are adhered to, and that all objectives are met. Assure that all employees are trained in proper techniques for the efficient, safe, and quality performance of their job(s).
• Convey instructions, expectations, and project updates clearly to both team members and management.

Qualifications

Clearance requirements:

DoD Top Secret or DOE Q; Secret or L clearances may be considered

Education/Experience requirements:

• Bachelor’s degree in Computer Science, IT, or a related field and four years of relevant work experience; Associate degree in Computer Science, IT, or a related field and six years of experience; high school degree and ten years of experience; or similar education and work experience with customer approval.
• The Lead shall have both supervisory and technical experience, 4-years minimum for each.

Relevant Certifications/Experience:

• Cisco CCNP (CCNA may be substituted with 3 years of experience in Cisco networking)
• Splunk Enterprise Certified Admin and Splunk Enterprise Core Certified Power User
• VMWare and NetApp experience
• Red Hat Enterprise Linux experience
• Microsoft Client and Server On-Prem Experience
• Microsoft Exchange and Skype On-Prem Experience
• Commvault Experience
• Similar certification with customer approval

About IMG

Founded in 1987, IMG is a leading small business that exemplifies competence, integrity and follow-through. We consistently provide customer focused professional services, which ensures our company is recognized for continually exceeding expectations. We believe that at the core of our success stand our people. Our people have provided professional services in the Information Technology field for our customers with a commitment to customer satisfaction for more than 35 years.Information Management Group, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.