Senior Consultant Relations Advisor

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision. Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now The primary goal of the position is to significantly increase institutional assets under management over time, across all investment products, sourced from US investment consulting firms, many of whom will be located in the central US. Getting Voya IM’s best capabilities in front of consultants, moving such capabilities through the various stages of the manager research process at each consulting firm, and gaining positive ratings for inclusion in consultant-influenced searches are key to how the chosen professional will be measured and compensated. In addition to a deep and broad set of substantive professional business relationships, this individual will need to have extensive knowledge of the investment business and related investment products, as well as an understanding of how to address the distinct needs of investment consultants and their clients. The placed candidate will also have a shared responsibility for ensuring that the firm always presents its most appropriate-to-the-situation team to the influencers and decision makers at the various stages of the manager research process. Specific Responsibilities: The Consultant Relations Manager will be responsible for directly managing a substantial portion of Voya IM’s consultant relations efforts, including headquarter and field offices. This position may also include responsibility for some direct plan sponsor calling. Of significant importance to the role are coordination, collaboration and communication with Voya IM’s relationship management, business development and investment teams. Additional responsibilities include: - Managing relationships with investment consultant manager research staff as well as field consultants. - Establishing a plan of action regarding which capabilities to take to each assigned consulting firm, with a focus on new ratings and existing client relationships. This includes tactical actions and accountabilities so that clear goals can be established, measured, and met. - Collaborating closely with the Sales, Relationship Management, Client Service and Consultant Relations colleagues regarding consultant, client, and marketing issues. - Providing business development and investment management, teams with detailed call notes and market feedback, both positive and negative, on all aspects of Voya IM’s products and general trends. - Being a strong intellectual contributor and trusted advisor to the institutional community. - Collaborating with the consultant relations team to determine agendas for research meetings and materials necessary to deliver impactful consultant presentations. Qualifications & Experience: - An individual with at least 10 years of experience working in asset management and at least 5 years of experience working in a consultant relations role for a multi-capability institutional investment management firm. - The ideal candidate must have a proven and measurable track record of gaining product ratings, getting into searches, and generating revenue through investment consultants. - A strong academic background, including an advanced degree or professional designation such as a CFA are preferred; however, a proven track record of success is of far greater importance. - Extensive knowledge of the investment management industry with a comprehensive understanding of investment consultants and their institutional clients. - Voya IM prefers candidates who have successfully navigated their consultant relationships through organizational change and who communicate with internal and external relationships with confidence. Personal Characteristics: - Strong professional relationship skills with a commercial mindset and a sales instinct to meeting consultant needs with viable win-win solutions. - Strong, clear communication skills and the ability to deliver both good and bad news in a timely and effective manner. - Self-starter who can hit the ground running. - A “can-do”, activity-oriented individual who has the inherent drive and energy to follow through in the pursuit of measurable results. - Demonstrates appropriate tenacity and professional persistence indicative of successful distribution professionals. - Ability to be unusually persuasive and to develop and leverage relationships across a wide range of professional peers, internally and externally. Be Well. Stay Well. Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well. What We Offer Health, dental, vision and life insurance plans 401(k) Savings plan – with generous company matching contributions (up to 6%) Voya Retirement Plan – employer paid cash balance retirement plan (4%) Tuition reimbursement up to $5,250/year Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day. Paid volunteer time — 40 hours per calendar year Learn more about Voya benefits (download PDF) Critical Skills At Voya, we have identified the following critical skills which are key to success in our culture: Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations. Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution. Team Mentality: Partnering effectively to drive our culture and execute on our common goals. Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage. Learn more about Critical Skills Equal Employment Opportunity Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law. Reasonable Accommodations We are committed to maintaining a diverse workforce. This commitment governs all decisions related to employment, including selection, development and compensation. It also includes an employee’s request for reasonable accommodation. All employees will be treated in a manner free from discrimination or harassment. Voya is committed to providing equal employment opportunities for persons with disabilities, including reasonable accommodation when needed. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please see our resources for applicants with disabilities. Misuse of Voya's name in fraud schemes