Designated Phlebotomist Trainer-Travel Required

General Summary of Job Duties

Assist in determining the suitability of donors to undergo plasmapheresis before venipuncture. Responsible for ensuring the safety of donors during the collection process. Monitor donors throughout the collection process for possible equipment errors, donor reactions, or unexpected events.

Essential Job Responsibilities and Duties

• Establish rapport with donors to ensure overall service satisfaction
• Conduct routine venipuncture for plasmapheresis and collect donor samples
• Respond and assist with donor reactions during the donation process
• Monitor collection equipment to facilitate the health and safety of the donors
• Set up, disconnect, and operate the plasmapheresis machine to include; troubleshooting, documentation, and evaluation of any message displays
• Disconnect donors by removing the needle from the venipuncture site and dispose of all contaminated disposable equipment into a biohazard container
• Ensure proper calibration and maintenance of plasma autopheresis machines to include; daily, weekly, monthly, and quarterly maintenance of all equipment in the donor floor area
• Maintain equipment and work area cleanliness in between donors
• Responsible for accurate documentation of collection records
• Document the training as outlined in the Standard Operating Procedures (SOP)
• Assist with the annual re-certification process for non-trainers

• Learn and maintain thorough familiarity and compliance with all state and federal regulations, Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP), and internal Company Procedures
• Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future
• Maintain an open line of communication with Management
• Maintain a positive and professional demeanor during all interactions with donors, fellow employees, and vendors
• Ability to accept performance feedback in a professional manner
• Regular attendance and arriving on time to all scheduled shifts and mandatory meetings
• Other duties as assigned

Core Values (Standards of Behavior)

To perform the job successfully, an individual should demonstrate the following:

Passion

• Approach the workday with vigor and enthusiasm
• Showcase positivity in actions, thoughts, and communication with colleagues, employees, and donors
• Driven by the purpose of enhancing the lives of our patients through expert plasma collection

Leadership

• Operate with integrity by doing the right thing every time
• Utilize effective communication to set expectations
• Seek to understand barriers through the identification of root causes and take corrective action
• Showcase open mindedness in search of the best ideas and talents

Accountability

• Hold themselves responsible in regard to their performance and behavior
• Showcase transparency and honesty in all interactions
• Possess follow-up and follow-through

Service Excellence

• Going above and beyond to ensure that our people receive timely and accurate service
• Ensuring that all employees are equipped with the proper knowledge and training needed to meet the expectations of their jobs
• Seek what is best for the company versus what is best for self

Mutual Respect

• Treating people with courtesy, politeness, and kindness
• Showcasing receptiveness to diverse thoughts and opinions of others by fostering an environment of inclusion
• Steering clear of behavior that insults, belittles, or undermines the beliefs of others

Ambition

• Defy the odds by creating a culture of openness, engagement, and opportunity
• Remain steadfast to the purpose
• Continuously set the bar high for ourselves and those that we service

Competencies

The competencies below identify the knowledge, skills, and abilities or other behaviors critical to success in this role:

Adaptability

• Remain fully functional by adapting to changing circumstances (environment, procedures, people)

Emotional Control

• Ability to maintain a rational and objective demeanor when faced with stressful or emotional situations; a measure of self-composure in a difficult situation and the ability to act objectively, rather than impulsively or emotionally

Safety Focus

• Adhere to all workplace and industry safety laws, regulations, standards, and practices

People Reading

• The ability to “read between the lines” in such things as the body language, reticence, stress, and emotions of others

Integrative Ability

• Ability to identify the elements of a problem situation and understand which components are critical; the ability to see different types of situation structures and, therefore, different types of solutions

Qualifications

• High school diploma or equivalent required
• Minimum one (1) year work experience preferred
• License or certification where required by state

Requirements

• Strong oral and written communication skills
• Ability to read and interpret directions and instructions
• Perform basic math calculations
• Basic computer skills
• Reasoning ability to identify, interpret and apply appropriate information

Physical Requirements

• Use hands to handle or feel objects, tools, or controls; reach with hands and arms; and talk or hear
• Frequent leaning, bending, stooping, crouching, and reaching above the shoulders and below the knee
• Manual dexterity to perform all phases of donor plasmapheresis
• Ability to stand for extended periods of time for up to four (4) hours at a time
• Ability to lift, tug, pull up to fifty (50) pounds

Work Environment

• Typical work environment with moderate noise level
• May be exposed to freezing temperatures for short periods of time
• Occupational exposure to bloodborne pathogens

Disclaimer

This job description is construed to indicate the general nature and level of work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required.

Education

• High School or better