What are the responsibilities and job description for the Assistant Community Manager position at Impact Communities?
Job Summary:
We are looking for an Assistant Community Manager to join our team and provide excellent customer service to our residents. In this role, you will assist the Community Manager in all aspects of property management, including leasing, maintenance, resident relations, marketing, and administrative duties. You will be responsible for maintaining a positive community image and ensuring tenant satisfaction through friendly and prompt communication.
Qualifications:
- High School Diploma or equivalent (Bachelor's degree in Business or related field is a plus)
- Minimum of 2 years of property management or customer service experience
- Proficient in Microsoft Office (Word, Excel, and PowerPoint)
- Experience using property management software (Yardi, Rent Manager, etc.)
- Strong communication and interpersonal skills
- Ability to work independently or as part of a team
Responsibilities:
- Provide exceptional customer service to residents and prospective tenants
- Assist in leasing and marketing efforts, including conducting property tours and processing applications
- Coordinate move-ins, move-outs, and resident renewals
- Respond to resident inquiries and complaints in a friendly and timely manner
- Follow up with residents and prospects to ensure satisfaction with the community
- Coordinate maintenance requests, projects, and inspections with vendors and maintenance staff
- Collect rent and process delinquencies as needed
- Ensure adherence to all company policies, procedures and safety guidelines
- Perform other administrative tasks as assigned
We are an equal opportunity employer and welcome all qualified candidates to apply for this position. Applicants should submit their resumes and cover letters for consideration. Thank you for your interest in joining our team!
