Manager of Invoicing, Credit and Collections

Description

Reports to

Controller

Key Partnerships

Finance, Accounting, Sales

Mission & Vision

We transform the entire vehicle buying and ownership experience by harnessing the full potential of AI-powered digital engagement technology. Impel’s fully integrated platform leverages the industry’s most powerful Large Language Models (LLMs) and generative AI to enable vehicle retailers of all types and sizes to engage, educate, and influence consumers at every touchpoint in the customer lifecycle.

Job Summary

Impel is currently seeking a Manager of Invoicing, Credit and Collections to join our accounting team. This role will be responsible for developing and implementing effective, invoicing, credit and collection strategies, managing the invoicing, credit approval process, and ensuring the timely collection of outstanding debts. The Manager will also be responsible for building and maintaining strong relationships with internal and external business partners and customers, monitoring credit risk, and analyzing credit data. Strong leadership, analytical, and communication skills are essential for success in this role. 

Our Values 

Relationships – We are dedicated to transparency, open communication and building trust that lasts beyond a transaction.

Grit – We approach every activity and opportunity with tenacity and tireless execution.    

Results – We achieve success for our partners and take personal accountability for everything we do.  

Energy – We never settle, we constantly seek out new ideas with ambition and enthusiasm.

Inventiveness – We lead with curiosity, which drives us towards continuous learning and innovation.

Passion – We share an entrepreneurial spirit that inspires us to go above and beyond everything we do. 

Essential Functions of the Job 

Responsibilities

• Manage the activities of global invoicing, credit approval and collections, make recommendations on credit limits and handle special credit arrangements.
• Collaborate with customer facing teams to ensure that our invoice processes allow us to recognize revenue as quickly as possible and maintain strong customer satisfaction.
• Ensure invoicing formats and components are compliant with local sales tax, VAT and GST regulations where applicable.
• Oversee analysis of accounts receivable, aging of accounts to determine overdue accounts, and collection procedures.
• Conduct regular reviews of accounts with outstanding debts to identify potential bad debt risks and initiate appropriate actions.
• Initiate collection activities on past due accounts (calls, letters, and emails) and follow-up on all items
• Collaborate with other departments, such as sales and customer service, to resolve credit and collection issues and improve overall credit management processes.
• Prepare and present reports on credit and collection activities to senior management, highlighting key metrics, trends, and areas for improvement.
• Collaborate with the finance team to assess the financial impact of bad debt and make recommendations for settlements and write-offs when necessary.

Other

• Maintains confidentiality of work-related issues, records, and company information.
• Demonstrates a commitment to Diversity, Equity and inclusion by treating everyone with respect and dignity, ensuring all voices are heard and advocating change.

Requirements

Qualifications:

Five (5) years’ experience in Accounts Receivable, invoicing, and collections or a role in accounting preferably in a corporate setting. Strong communication and negotiation skills with demonstrated ability to build relationships with business partners. Highly organized and detail-oriented with the ability to prioritize tasks and meet deadlines. Knowledge of Salesforce, Sage Intacct or International operations a plus. Bachelor’s degree in finance, accounting or related field preferred but not required.