What are the responsibilities and job description for the ESP Technician position at Imperial Dade?
Overview:
Location: ESP SERVICE TECHNICIAN SERVICING WESTERN NORTH CAROLINA
Imperial Dade is the leading distributor of foodservice packaging, facilities maintenance supplies and equipment in the U.S. As a provider of customized supply chain solutions, the company serves customers in many business-to-business market segments including supermarkets, healthcare facilities, universities, and restaurants. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves more than 80,000 customers through a footprint of 80 branches.
Responsibilities:
At Imperial Dade, we offer an exciting work environment and invite motivated and talented individuals with a passion for excellence to join our team. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits, 401K, Life Insurance, and a generous Paid Time Off Package.
Imperial Dade is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit-based factors.
Imperial Dade, leading national distributor, has a position open in Whitsett, NC. The Environmental Service Program (ESP) Technician will be responsible for installing equipment and assisting customers by providing excellent service. Our service preventive maintenance for our customers who lease or rent dish machines, and also purchase chemical products for laundry, housekeeping, and kitchen applications from Imperial Dade.
Location: ESP SERVICE TECHNICIAN SERVICING WESTERN NORTH CAROLINA
The ESP (ENVIRONMENTAL SERVICE PROGRAM) service technician position is for a qualified candidate that resides in Western North Carolina. Areas to be serviced include: Winston-Salem and west towards Charlotte and Asheville.
Imperial Dade is the leading distributor of foodservice packaging, facilities maintenance supplies and equipment in the U.S. As a provider of customized supply chain solutions, the company serves customers in many business-to-business market segments including supermarkets, healthcare facilities, universities, and restaurants. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves more than 80,000 customers through a footprint of 80 branches.
Responsibilities:
Job Objective: To install and assist customers in providing excellent service, that includes preventive maintenance for our customers who lease or rent dish machines, and also purchase chemical products for laundry, housekeeping, and kitchen applications from Imperial Dade.
- Clock on and clock off with the Chemical Manager at start/end of work day.
- Install, repair, and maintain chemical equipment.
- Maintain all tools, equipment, and repair parts as required for the job.
- Respond to all emergency Calles received within 30 minutes of receiving the call
- Maintain clean and orderly service truck including inventory for equipment and parts
- Fill out service reports and other necessary paperwork after completing each service call. This is to be completed on a computer tablet devise and forwarded to a company administrator and Chemical Manager
- Write and complete all service reports and copy Sales Associates and Chemical Manager
- Complete and submit weekly recap of accounts seen and other activities, plus weekly work plan
- Daily/monthly route coverage according to monthly plan
- Maintain Update Route books (3 ring binders with one page for each account.)
- Minimum of 2 years hands on experience servicing the food service and hospitality industry
- Minimum of 1 year Electrical experience
- Minimum of 1 year Plumbing experience
- Minimum of 2 years experience with various makes of commercial dish washers and dispensing equipment and installations
- 2 year clear MVR
- High standard of workmanship and professionalism
- Good troubleshooting ability
- Be on call for Emergency calls
- Excellent communication skills
- Understand principles of operation of dish machines and laundry machine functions
- Proficiency with computer applications and use, email, etc.
Physical Job Demands:
- 60-70%: Assisting with the maintenance, service & repairs of dishwasher laundry machines, and chemical management systems which include: bending, squatting, kneeling, lifting, and climbing.
- 30%: Driving to and from job sites
- 10%: Placing service calls and completing paperwork
At Imperial Dade, we offer an exciting work environment and invite motivated and talented individuals with a passion for excellence to join our team. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits, 401K, Life Insurance, and a generous Paid Time Off Package.
Imperial Dade is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit-based factors.
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