Concierge

We are seeking a Cannabis Concierge to deliver the highest level of customer service and education in the licensed dispensary industry.

Job Duties Include:

• Greet customers, listen for customer's needs, recommend, select and help locate the right products.
• Educate the customer by describing a product's features and benefits, demonstrate use and operation of the product.
• Answer customer queries regarding the store and the merchandise make suggestions and encourage questions.
• Receive and process cash transactions in POS system.
• Stay current with sales prices, discounts, specials, and PAD demonstrations.
• Recognize and monitor security issues and loss prevention.
• Arrange and display merchandise according to protocol, ensuring the newest product is behind older product (first in, first out by checking expiration dates.)
• Ensure merchandise area is neat, organized and clean.
• Take stock inventory as requested.
• Be enthusiastic, personable, and build rapport with the customer. Introduce yourself and use their name often during your interaction
• Educate the customer regarding the benefits of cannabis, sales happen organically as a result, education is more important than a sale.
• Deliver exceptional customer service at all times.
• Actively educate yourself about the cannabis and the industry.
• Give each customer your full attention, and listen.
• Continual roam the shop to ensure all customers are taken care of.
• Punctual and consistent shift attendance.
• Must comply with expectations that are aligned with company policy and union contracts

• MUST HAVE CANNABIS KNOWLEDGE AND WORK NIGHTS AND WEEKENDS!
• High school education or equivalent.
• In-depth knowledge of cannabis and at a minimum of 2 years sales experience.
• Must be 21 years or older
• Must comply with expectations that are aligned with company policy and union contracts
• Experience using point-of-sale systems
• Great attention to detail
• Excellent communication skills
• Must pass background check
• Punctual and consistent shift attendance.
• Language: English (required)
• Compensation: Position pays per Union agreement

We value past experience in the cannabis industry, or alternatively in medical, hospitality, or retail industries. Management in similar customer-centric industries is also acceptable. As a new business, we’re excited to offer great growth potential within the company and invite those who truly want to flourish within the cannabis industry to join our team. We look forward to meeting you!