Job Posting for BDC Representative at Impex of Reidsville Inc
KEY RESPONSIBILITIES
The BDC Representative is a master at establishing and keeping a book of business. As a BDC Representative, you are responsible for gathering customer information, scheduling appointments, and keeping appointments while following up with all customers who have inquired about purchasing a vehicle. We are looking for a BDC Representative that has strong organizational and listening skills, loves working with people, and desires to be part of a team.
Key responsibilities include the following. Others may be assigned.
Respond to all incoming internet inquiries and online chats.
Provide continuous follow-up via phone and email throughout the customer’s buying cycle.
Set sales appointments for customers and assign to appropriate sales staff.
Keep a daily log of appointments and communicate with management.
Utilize dealership database for all customer contact, appointments, tracking and notes.
Convey general information regarding current inventory or specials.
SKILLS & EXPERIENCE
Prior BDC experience preferred but not required.
Experience with the Drive centric CRM tool is a plus but not required.
Has excellent verbal and written communication skills.
Ability to work with multiple teams simultaneously and in a dynamic fast-paced environment.
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