In Room Dining Server

Overview: The Server will be responsible for giving the proper service & guest satisfaction in the quality standards of the operation according to the Property standards. Take food and beverage orders, retrieve and serve alcoholic/non-alcoholic beverages and food orders to guest rooms according to hotel specifications, courteously and efficiently. Collect payments. Create a memorable culinary experience for our guests in the privacy of their rooms.

Essential Responsibilities:

• Utilizes proper food handling and food service techniques.

• Takes food and beverage orders in a friendly and timely manner and ensures accurate entry and delivery of the order.

• Meets guest and Company service standards at all times.

• Maintains knowledge of all specials and general descriptions of all food items and explains to guests.

• Practices all safety and loss prevention procedures.

• Exceeds standards of appearance, cleanliness, personal sanitation, and hygiene.

• Attend all in-services as required.

• Other duties as assigned 

Requirements:

• Minimum one year of service experience in Fine Dining Restaurant/Hotel.

• Excellent Written, Verbal, and group presentation communication skills.

• Ability to effectively interact with individuals or small groups of people.

• Knowledge of Cuisine (Menu).

• Basic knowledge of wine and liquor including wine service techniques.

• At least 21 years of age to our alchohol.

• Must have a flexible schedule that requires (days, nights, weekends, holidays).

Connect with us:

• LinkedIn: https://www.linkedin.com/company/rosewood-hotels-&-resorts

• Facebook: https://www.facebook.com/RosewoodMiramar

• Instagram: https://www.instagram.com/rosewoodmiramar

Education: High school diploma. 

General Skills: Professional, positive image, with strong leadership skills; must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize, and follow-up; proven ability to develop and train staff; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain the confidentiality of guest information and pertinent hotel data.

Technical Skills: Ability to understand guests' service needs; ability to be well organized, maintain concentration, and think clearly when providing service to guests within any given period of time; ability to focus attention on details; ability to suggestively sell restaurant menu items, beverages and wines; ability to access and input information into P.O.S. system; ability to maintain good coordination and timing while serving orders quickly; ability to exert physical effort in transporting food and beverage guests; ability to endure abundant physical movements throughout the work areas.

Language: Required to speak, read, write English, and do basic mathematics. Bilingual in Spanish preferred

Physical Requirements:

• Must be able to exert physical effort in transporting up to 30 pounds, endure various physical movements throughout the work areas, reach up and down.

• Walk, stand, crouch, or run on narrow, slippery, or erratically moving surfaces.

• Satisfactorily communicate with guests and co-workers to their understanding.

Licenses and Certificates: Responsible Beverage Service and Food Handler's Certification required.

The pay scale for this position is between $15.50 and $15.50/hour tips. This is the pay range for this position that the Hotel reasonably expects to pay.

Rosewood Miramar Beach requires all associates to be up to date on their COVID-19 vaccination, including receiving a booster if eligible. Accordingly, applicants will be required to submit proof of vaccination prior to beginning employment and may only begin employment if fully vaccinated. In accordance with the law, Rosewood Miramar Beach will accommodate applicants and employees who cannot be administered the COVID-19 vaccine for medical or religious reasons, if to do so would not be an undue hardship. Applicants should contact anita.kwok@rosewoodhotels.com if they have questions about this requirement or wish to request an accommodation under the law.

#LI-AM2