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NOC Manager - Immediate Opening

Inabia Software & Consulting Inc.
Ridgeland, MS Full Time
POSTED ON 2/27/2024

Company: Inabia Software & Consulting Inc.

Opportunity: Embark on a career path filled with growth and innovation as a Manager at our state-of-the-art Network Operations Center (NOC). This urgent role calls for a proactive leader dedicated to ensuring seamless network operations.

Responsibilities:

  • Lead the NOC's daily operations.
  • Mentor technicians across all tiers for effective incident handling.
  • Develop strategies and processes for improved operations.
  • Deliver exceptional customer service while managing projects and team development.
  • Utilize and manage Network and Element Management Tools effectively.
  • Provide 24x7 on-call support for critical network issues.
  • Multitask across various initiatives and operational tasks.
  • Troubleshoot network equipment and infrastructure problems.
  • Collaborate with various teams for network efficiency and performance.

Requirements:

  • 4 years in technical support, 3 years in management.
  • Strong background in technical support operations.
  • Expertise in customer service, project management, and team leadership.
  • In-depth knowledge of Network and Element Management Tools.
  • Availability for 24x7 on-call duties.
  • Skilled in multitasking and project management.
  • Advanced troubleshooting abilities.
  • Bachelor’s Degree or equivalent experience.

Preferred Skills:

  • Proficiency in root-cause analysis.
  • Familiarity with Helix Fault Management and network monitoring tools.
  • Knowledge of Fiber Optic Networks, SONET, DWDM, MPLS, IP Domain, GPON, BGP, 4G, and 5G technologies.

Join us at Inabia Software & Consulting Inc. and contribute to our innovative team, ensuring top-notch network performance. Apply today for a fulfilling and dynamic career journey!

Salary.com Estimation for NOC Manager - Immediate Opening in Ridgeland, MS
$92,438 to $118,846
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