Smile Design Coordinator

InBrace is a rapidly growing startup revolutionizing the orthodontic category. While our competitors promise a great smile at the end of treatment, our innovative and fully customized technology allows patients to enjoy their smiles from Day 1. This level of patient experience is powered by technology created by a collaborative team with skillsets ranging from orthodontics to engineering, design, marketing, and sales.

We champion the right business decision over the need to be right. We are highly transparent, team-centered organization that works to provide team-members with the tools they need to be successful.

We are passionate about improving people’s lives and we are looking for a candidate with this same goal to join the team. We are looking for someone who has a burning internal desire to win, the stamina for a long race, the ability to partner with team-members in a “win-together” culture, and the dexterity to wear multiple hats as the InBrace organization continues to grow rapidly.

We are seeking a self-motivated Smile Design Coordinator to join our innovative, fast-paced company where we design and fabricate the InBrace® invisible orthodontic application. This role is responsible for serving as a liaison between all internal work center and downstream workflow, expedites the flow of work to ensure that Jobs flow smoothly through the work center and production area to meet stringent deadlines and quality standards. The candidate must be a self-starter who is detail-oriented, an effective communicator and collaborator and thrives in a fast-paced environment. You will have the opportunity to help millions of patients to improve their smiles and dental health.

JOB RESPONSIBILITIES:

• Coordinate and expedite the flow of work within or between departments of an establishment according to the production schedule.
• Assist with the resolution of incorrect system data, which is driving inappropriate demand, schedules, or could result in general failure.
• Work with production supervisors and managers to ensure all metrics-driven action requirements are completed on time.
• Updates department trackers.
• Communicate with providers/Customer Experience Support team to resolve any WIP (work in progress) related issues, as needed.
• Communicate Job-status and estimated completion dates to supervisors and managers as needed.
• Assist with various administrative tasks as may be assigned.
• Assist production leadership with action item updates as required.
• Support the logistics process through the innovative staging of the workflow as required.
• Assist with Receiving and Shipping function as needed.
• Support the DHR filling system as needed.

SKILLS AND QUALIFICATIONS:

• One to Two years of experience in a production planning function or equivalent combination of education and experience.
• Must have strong computer proficiency in Microsoft Word, Excel and PowerPoint.
• Experience in ERP system.
• High school diploma; Further education or certification is preferred
• Problem Solving/Analysis, Communication Proficiency, Decision Making, Collaboration, and Customer Service Skills.
• Good organizational skills and prioritization abilities.
• Strong work ethic and ability to manage multiple tasks.
• Ability to work with cross-functional teams.

PHYSICAL DEMANDS/SURROUNDINGS:

• An employee may be required to use protective clothing and gear such as gowns, shoe covers, hair covers, eye protection, and gloves as directed.
• Lifting and carrying <25 pounds occasionally; pushing and pulling <35 pounds occasionally.
• The employee is occasionally exposed to shop elements such as noise, dust, fumes, and odors. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

We proudly offer full health benefits at a low cost to you. That’s medical, dental, vision, FSAs, HSAs, and Accident Insurance to name a few. We also provide Basic Life/AD&D, Long-Term Disability coverage and a 401(K) plan because we believe in employee satisfaction from the inside out.

We’re equally passionate about creating a company where talented, forward-thinking, collaborative individuals can thrive. Want to join us in our mission to change the face of this industry –– and the lives of patients around the world?  We’d love to have you. WOW starts now!