Medical Records Coordinator

The Medical Records Coordinator is responsible for collaborating on a team that efficiently and accurately maintains the Medical Records at Pacific Fertility Center.  Medical records personnel work in a collaborative relationship with the Medical Records team as well as with other PFC departments and employees. 

Primary Duties and Responsibilities 

• Participates on a team with a culture of high productivity.
• Responsible for tracking, recording, and bookmarking patient charts that have been scanned and electronically uploaded.
• Responsible for retrieving and distributing incoming documents to the appropriate teams.
• Responsible for answering telephone calls and emails in a timely and professional manner.
• Scans and documents patient information, including consents, labs, genetic screening, etc
• Scans and uploads signed documentation such as: patient administration forms, lab orders, legal letters, medical release forms, etc. into patient’s EMR.
• Follows HIPAA guidelines when processing medical records releases.
• Maintains patient confidentiality, in accordance with HIPAA regulations.
• Processes patient chart recalls
• Updates and maintains patient’s demographics.
• Performs patient chart recalls.
• Prepares and keeps updated records of patient documents to be sent back to storage.
• Receives incoming shipments.

Education and Experience:           

• High School Diploma or GED required.
• Medical Records Certification preferred.
• College degree in science related field preferred.
• 1 year work experience in medical records, administrative, or customer service-related field.
• A minimum of one-year administrative medical office experience preferred.
• Experience working within HIPAA guidelines
• Knowledge of Microsoft Office suite, .PDF, and Adobe programs.
• Experience working with people in a time sensitive, emotionally charged setting, and knowledge of medical terminology strongly preferred. Word processing and computer experience is required.

Pay: $22.00 - $24.50 per hour 

Per the City and County of San Francisco Department of Public Health, must have received and present proof of a COVID-19 vaccination and booster prior to hire date. 

*The Prelude Network is part of Inception Fertility, a family of patient-centered, tech-enabled brands that together seek to redefine the fertility patient experience. At Inception, we touch every stage of the fertility life cycle—from egg donations and preservation to fertilization, pharmaceuticals, and even financing—making us well positioned to help patients build families regardless of what their unique journey looks like. Our diverse portfolio also enables us to offer exceptional opportunities for professional growth across several fertility-related specialties.

 Inception offers fantastic benefits to our team (Family members):

• FREE employee only coverage option for the medical, dental and vision plans plus FREE basic life insurance, EAP and long-term disability insurance!
• Adoption assistance and fertility benefits
• Maternity and paternity/partner paid leave
• 401k with generous match 
• 10 Company-paid holidays 1 Floating Holiday
• PTO starting at 18 days/year
• Family member recognition program
• Continuing education/professional development reimbursement and time off 
• Family member referral program
• Commuter reimbursement or subsidized parking benefit
• Gym/Wellness reimbursement
• HealthJoy benefit concierge service and more!