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Front Desk Agent

Incline Hospitality LLC
Battle Mountain, NV Full Time | Part Time
POSTED ON 5/6/2024

**Overview:** We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will have a passion for hospitality and excellent guest service skills. This position offers an exciting opportunity to work in a dynamic hotel environment. **Duties:** - Greet and welcome guests in a friendly and professional manner - Check guests in and out efficiently - Handle guest inquiries and provide information about hotel services - Assist with reservations and room assignments - Process payments and maintain guest accounts - Manage phone systems and direct calls appropriately - Address guest concerns and escalate issues as needed - Collaborate with other hotel staff to ensure guest satisfaction **Qualifications:** - Previous experience in hospitality, hotel management, or related field preferred - Strong communication and interpersonal skills - Ability to multitask and work effectively in a fast-paced environment - Proficiency in using front desk software and phone systems - Bilingual proficiency is a plus - Knowledge of night audit procedures is advantageous This Front Desk Agent position provides an excellent opportunity for individuals looking to grow their career in the hospitality industry. If you are passionate about providing exceptional guest service and enjoy working in a team-oriented environment, we encourage you to apply.

Job Types: Full-time, Part-time

Pay: $12.00 - $12.50 per hour

Expected hours: No less than 26 per week

Benefits:

  • Employee discount
  • Flexible schedule

Schedule:

  • 8 hour shift
  • Evening shift
  • Morning shift
  • Night shift
  • Overnight shift
  • Weekends as needed

Work setting:

  • In-person

Experience:

  • Hotel experience: 1 year (Preferred)

Ability to Commute:

  • Battle Mountain, NV 89820 (Required)

Ability to Relocate:

  • Battle Mountain, NV 89820: Relocate before starting work (Required)

Work Location: In person

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