Business Analyst

Essential functions:

• Facilitate discussions with Water Department personnel to document requirements and specifications facilitating improved wireless telecom connectivity in City facilities, including intended outcomes, features, and functionality.
• Develop and document functional specifications associated with system enhancements for wireless systems.
• Ensure clarity of documented requirements to prevent scope creep, gold plating, or non-value-added activities.
• Document business requirements according to industry best practices and City of Phoenix PMO processes.
• Document functional workflow diagrams to capture business goals and high-level scope.
• Demonstrate superior customer service, integrity, and commitment to innovation, efficiency, and fiscally responsible activity.

Qualifications:

• Prior successful experience as a Business Analyst, with prior IT experience and knowledge of the software lifecycle (waterfall and/or agile).
• Prior successful experience translating physical business infrastructure needs into tangible requirements.
• Ability to navigate physical City sites, including construction sites and/or rugged or rural terrain to gather physical site needs.
• Ability to develop requirements based on professional standards (i.e., PMI or similar).
• Four-year degree or equivalent education in Engineering, Information Technology, or related field, with minimum five years’ experience as a business analyst working on IT infrastructure projects.
• Ability to coordinate with cross-functional teams to ensure project alignment with business objectives and industry best practices (network security, coverage, bandwidth, etc.).
• Ideal candidate has a blend of technical expertise, leadership, and business analysis skills.
• Professional and current certification in PMI is a PLUS (PMP, Agile, and/or similar certification).

Prior experience with wireless communications capabilities is a PLUS (Wi-Fi, LTE, 5G, etc.).

Job Types: Full-time, Contract

Pay: $45.00 - $60.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance

Experience:

• Telecommunication: 2 years (Required)

Ability to Commute:

• Phoenix, AZ (Required)

Ability to Relocate:

• Phoenix, AZ: Relocate before starting work (Preferred)

Work Location: In person