Bather

Position Purpose

Do you think of your pet as a member of the family? If so, then we have a lot in common! Like you, we are extremely devoted to our pets and only want the best for them.  We are a community of true pet lovers with shared interests and values.  We are professionally committed to being your resource for all aspects of pet ownership including health and nutrition, training, grooming and the latest in general pet care.  As a Bather / Grooming Assistant, you make a difference in the lives of pets by providing customers with an upscale pet styling experience to improve the look and feel of a pet’s physical appearance.

Why should you join our team?

Full-time team members enjoy the following:

• Growth opportunities! Ask about our groomer training and apprenticeship program!
• PTO (paid time off) – 2 weeks in first year, 3 weeks in second year
• Paw-Ternity (paid Pet Adoption bonding time)
• Paid Parental Leave
• Medical, dental, and vision insurance
• Health Savings Account (HSA)/ Flexible Spending Account (FSA) – medical and dependent care
• 401(k)
• Greatly discounted, employer-subsidized pet insurance
• Generous discounts on goods and services
• $25K life insurance policy (employer paid)
• Short and Long-term disability (employer paid)
• Employee Assistance Program/ 24X7 – completely confidential
• Groomer referral bonus program

But don’t just take my word for it . . .

Check out what our groomers have to say . . .

Essential Job Functions

The incumbent must be able to perform all the following duties and responsibilities with or without a reasonable accommodation.

• Bathe animals, trim nails, and provide other services as directed by the groomer and/ or store leader
• Provide a thorough hands on pet check-in and check-out process for each pet and pet parent
• Use good judgment and alert groomer of any anomalies that a dog may have
• Actively engage pet parents and pets, share product knowledge, and educate pet parents
• Authentically offer enhancements to meet our pet’s and pet parent’s specific needs to support the growth of the business
• Always treat all pets and pet parents with kindness, respect, and proper handling
• Positively interact with pet parents in-person, via email, text, and phone providing them with proactive communication and exceptional service
• Maintain a clean, safe work environment
• Rebook with pet parents to ensure timely, holistic care to promote pet wellness
• Other duties as assigned

Qualifications

• Must be 18 years or older
• Pet bathing or grooming experience preferred
• Passion for dog bathing and promoting well-being of pets
• Willingness to be educated about the products and services offered
• Ability to work a flexible schedule to meet the needs of the business, which will require evening and weekend shifts
• Exceptional active-listening and customer service skills
• Good time management skills 

Physical Demands

• Position requires person to be both indoors and outdoors (to assist with customer carry out)
• Majority of day is spent standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing
• Must be able to lift 50 pounds on a regular basis
• Must be comfortable working with a wide variety of animals including small and large dogs 
• Must be able to work around pet hair and dander

#HP

IPP is proud to be an Equal Opportunity Employer.  IPP recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status, or citizenship status.