Medical Support Assistant

Summary

This position is under the direct supervision of the House Supervisor for the LaCreek IHS District Clinic. The incumbent is expected to provide efficient services to clients, visitors and other healthcare providers under the direction of a registerd nurse.

This position will support the Federal Government's response efforts to COVID-19.

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Duties

• Schedules patient appointments.
• Coordinate patient care based to medical provider referral.
• Ensure patient care supplies are available and properly stored.
• Collects and records clinical data from patients.
• Supports and adheres to hospital and nursing service policies and procedures and maintains record confidentiality and safeguard medical information.
  
  

*This position is being announced concurrently under the Excepted Service/Merit Promotion procedures. Please review vacancy announcement number IHS-24-GP-12423241-ESEP/MP; for eligibility requirements. NOTE: Applicants must apply separately for each announcement in order to be considered.

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Requirements

Conditions of Employment

Selectee may be subject to a probationary period

U.S. Citizenship is required

Selective Service Registration is required for males born after 12/31/1959

This is a designated position covered by Public Law 101-630, requiring contact or control over Indian children. Due to this requirement, the agency must ensure that persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes.

Measles and Rubella immunization required for selectees born after 1957 and seasonal influenza immunization is required for all staff working in Indian Health Service health care facilities.

COVID-19 vaccination is required for all selectees prior to entrance on duty.

Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/.

You will need to set up direct deposit so we can pay you.

Background Investigation: If you are selected for this vacancy, you must undergo a pre-employment fingerprint check and background investigation. Fingerprint results and background investigation documentation must be cleared prior to hire. After you begin your employment, your continued employment is contingent upon the outcome of a complete background investigation as determined by the sensitivity level of your position. The investigation must find that you are suitable for Federal employment in your position. If you are found not suitable, you will be terminated after you begin work. If you make a false statement in any part of your application, you may not be hired; you may be fired after you begin work; or subject to possible criminal charges. You may be subject to a credit check as a part of the background investigation process.

Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

Minimum Qualifications

Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks:

GS-04: Your resume must demonstrate at least (1) one year of general experience. General Experience is defined as progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled.

OR

(2) two years of education above the high school level.

GS-05: Your resume must demonstrate at least (1) one year of specialized experience equivalent to at least the GS-4 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Interviewing patients to obtain demographic and third party insurance information; greeting patients; maintaining logs on referrals and reports; knowledge of available health resources and programs, medical terminology and medical care practices.

OR

(4) four years of education above the high school level.

GS-06: Your resume must demonstrate at least (1) one year of specialized experience equivalent to at least the GS-5 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Receiving and directing patients and visitors, answering routine inquiries and making appropriate referral of questions concerning patients' condition, use and apply medical terminology, determining eligibility requirements for Medicare, Medicaid, and Private Insurance enforcing and working with laws and regulations related to the confidentiality of medical records and the release of information from medical records, computerized data entry and information systems.

You must meet all qualification requirements within 30 days of the closing date of the announcement.

Education

You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer.

Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

Per IHS policy (SGM 21-04) IHS selectees to positions located in Federally operated hospitals, health centers, and clinics must be fully vaccinated for COVID-19 before entry on duty or have IHS approve a medical or religious exemption. If an exemption is approved then wearing a face mask and regular testing for COVID-19 will be required. Your Human Resources Specialist will provide a list of documents acceptable as vaccination proof and instructions on how to submit your vaccination documentation or how to request a medical or religious exemption, if needed.

Additional selection(s) of candidates may be possible within 240 days from the date the certificate of eligibles was issued for this announcement.

Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. IHS may offer newly-appointed Federal employees credit for their directly related previous non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave.

This position is covered by a Bargaining Unit.

The Indian Health Service (IHS), National Health Service Corps (NHSC), And The Health Resources And Services Administration (HRSA) Have Student Loan Repayment Programs For Qualifying Health Disciplines. This Is a Competitive Process Separate From The Hiring Process. Opportunities For LRP Are Based On Agency Hiring Priorities And Availability Of Funds. For Additional Information Please Visit

For IHS - https://www.ihs.gov/loanrepayment/

For NHSC - https://nhsc.hrsa.gov/loanrepayment/

For HRSA Nurse Corps - https://bhw.hrsa.gov/loansscholarships/nursecorps

This position has promotion potential to the GS- 06 grade level. Promotion to the next grade level is at management's discretion and is based on your demonstrated ability to perform the higher level duties, the continuing need for the higher level duties, and "Regulatory/Administrative" approval. Promotion to the next higher grade level is not guaranteed and no promise of promotion is implied.

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• Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Pine Ridge Service Unit

PO Box 1201

E Hwy 18

Pine Ridge, SD 57770

US