What are the responsibilities and job description for the Referral Services Liaison-Care Alliance position at Indiana University Health?
Job Description
Overview
Care Alliance Services, as a care transition program, is a cornerstone to Accountable Care. This position exists to facilitate post acute referrals to statewide home care agencies or extended care facilities. The position will be a liaison between Throughput Services and the post-acute facilities, ensuring that patient/family needs are communicated in a timely and efficient manner. This position will work closely with outside agencies in and out of the Care Alliance Services network of quality providers to ensure services are established with minimal delay or impact to patient care.
- Requires high school diploma.
- Requires significant relevant work experience in business or related field.
- Requires strong interpersonal skills to promote pre-eminent service quality and promote Care Alliance Services positively within the healthcare delivery system and the external community.
- Requires ability to effectively interact with a widely diverse population of customers.
- Requires knowledge of payor practices and/or guidelines.
- Requires experience in a clinical setting and familiarity with medical vocabulary.
- Requires experience with databases or spreadsheets.
- Requires ability to communicate clearly and concisely through written and verbal communications.
- Requires the ability to prioritize and meet deadlines with great attention to detail and organization.
- Requires ability work will under critical and/or time-sensitive situations.
- Requires ability to work with all customers; including physicians; throughput services, and external agencies in an efficient and professional manner.
- Requires ability to assess problems and make decisions.
- Requires ability to work independently and as a team member.
- Requires ability to recognize opportunities for improvement and support change.
Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve. As a condition of employment, IU Health requires all new hires to receive various vaccinations, including the influenza and COVID-19 vaccines, barring an approved exemption. New hires will also be provided the option to submit proof of previous vaccination.
We are an equal opportunity employer and value diversity and inclusion at IU Health. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Qualifications for the Referral Services Liaison-Care Alliance Role
Overview
Care Alliance Services, as a care transition program, is a cornerstone to Accountable Care. This position exists to facilitate post acute referrals to statewide home care agencies or extended care facilities. The position will be a liaison between Throughput Services and the post-acute facilities, ensuring that patient/family needs are communicated in a timely and efficient manner. This position will work closely with outside agencies in and out of the Care Alliance Services network of quality providers to ensure services are established with minimal delay or impact to patient care.
- Requires high school diploma.
- Requires significant relevant work experience in business or related field.
- Requires strong interpersonal skills to promote pre-eminent service quality and promote Care Alliance Services positively within the healthcare delivery system and the external community.
- Requires ability to effectively interact with a widely diverse population of customers.
- Requires knowledge of payor practices and/or guidelines.
- Requires experience in a clinical setting and familiarity with medical vocabulary.
- Requires experience with databases or spreadsheets.
- Requires ability to communicate clearly and concisely through written and verbal communications.
- Requires the ability to prioritize and meet deadlines with great attention to detail and organization.
- Requires ability work will under critical and/or time-sensitive situations.
- Requires ability to work with all customers; including physicians; throughput services, and external agencies in an efficient and professional manner.
- Requires ability to assess problems and make decisions.
- Requires ability to work independently and as a team member.
- Requires ability to recognize opportunities for improvement and support change.
Indiana University Health is Indiana’s most comprehensive health system, with 16 hospitals and more than 34,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We’re looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.
Salary : $32,600 - $41,200