Career Services Leader

ACADEMIC AFFAIRS (EA-ACAD-IUEAA)

Indiana University East, a regional campus of Indiana University, offers residents of eastern Indiana, western Ohio, and beyond a broad range of bachelor's degrees and select master's degrees and certificates through its traditional main campus in Richmond, off-campus sites, and online program options. IU East values a diversity of backgrounds, experiences, and intellectual perspectives among its faculty, staff, and students and in its contributions to the cultural and economic development of the communities it serves.

Learn more about IU East here.

Department-Specific Responsibilities:

The Career Services Leader supports the department’s primary mission which is to help students and alumni identify career opportunities and find meaningful employment. This individual must possess exceptional communication, advising, listening, writing and editing skills. We are seeking a highly motivated, energetic, creative, cooperative individual who is able to work with minimal supervision and with a variety of people groups. In this role, the individual will facilitate linkages with business/industry, post-secondary institutions, and community organizations to support students’ transition to post-secondary education and employment.

• Oversee day-to-day operations of the Office of Career Services including: training, supervision, and evaluation of professional and student staff; and the development and implementation of departmental objectives.
• Develop career readiness skills of current students and alumni through career assessments, exploration, decision-making, goal setting, and planning; resume building, interview skill development, mock interviews, and job search preparation and navigation; graduate school application and interview preparation through counseling appointments and consultations.
• Work collaboratively with campus stakeholders (i.e. External Affairs, academic deans) to develop relationships with potential and existing employers that will facilitate maximum recruitment of IUE students and graduates.
• Oversee internships and pre-professional observations: track student hours, counsel students for quality placements, and communicate with students, faculty, and sponsors; build partnerships locally, regionally, nationally, and internationally for students.
• Maintain and update Handshake software program, including reviewing and approving student resumes and employer job postings.
• Collaborate cross-functionally (i.e. Marketing and Communications, academic departments, etc.) to ensure career services programs and materials are aligned with campus strategy; consult with employers regarding optimal marketing strategies to connect students to internships and jobs and to collaborate on events and workshops.
• Direct the collection, maintenance, and reporting of relevant data, and implement departmental assessment; leverage collected data (e.g., student retention, student satisfaction surveys, student graduation rates, graduate surveys, etc.) to improve career services processes.
• Plan and promote career fairs, on-campus recruiting opportunities for employers and other career-related events.
• Perform other duties incidental to those described above and as assigned by the Assistant Vice Chancellor for Student Engagement.

General Responsibilities:

• Provides day-to-day operational management of career services staff.
• Establishes short-term operational objectives.
• Identifies operational issues and/or areas of improvement and implements solutions to improve processes and/or operational efficiency.
• Analyzes, monitors, and evaluates performance of assigned staff; establishes work priorities, conducts performance reviews, and provides corrective action as needed.
• Ensures adequate staffing and effective scheduling; participates and informs employment decisions for assigned staff.
• Provides direct supervision and oversight of assigned staff and activities; impacts, and is held accountable for, the performance of team and/or assigned staff.
• Ensures and provides training to assigned staff to improve career services operations; researches and identifies development opportunities for assigned staff.
• Researches and stays up-to-date on new industry career services standards, best practices, and emerging technology; keeps next-level leader(s) informed of trends as well as significant problems.

EDUCATION

Required

• Bachelor's degree in business, counseling, or a related field.

Preferred

• Master's degree in a related field.

WORK EXPERIENCE

Required

• 2 years in career services, business, human resources, counseling, or a related field.

Combinations of related education and experience may be considered.

SKILLS

• Proficient communication skills.
• Maintains a high degree of professionalism.
• Demonstrated time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Excellent organizational skills.
• Excellent collaboration and team building skills.
• Effectively coaches and delivers constructive feedback.
• Instills commitment to organizational goals.
• Demonstrated problem solving skills.
• Demonstrated customer service skills.
• Ability to build strong customer relationships.
• Ability to lead/manage others.
• Ability to represent the company with external constituents.
• Demonstrated ability to maintain confidential information.

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

IU East Campus

Richmond, Indiana

$45,000 to $48,000 annually.

Career Level: Operational

FLSA: Exempt

Job Function: Student Services

Job Family: Career Services

Click here to learn more about Indiana University's Job Framework.

Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

New employees will be provided with information regarding Indiana University's COVID-19 vaccine policy, which includes the opportunity to request an exemption. To learn more, view our COVID-19 vaccine information page.

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment without regard to age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University’s Notice of Non-Discrimination here which includes contact information.

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