Software QA Supervisor

Software QA Supervisor

Classification: FLSA Exempt

Reports To:  VP, Software Engineering

Special Note to Applicants:  This full-time position is currently available to internal applicants only.  To be considered, the applicant must currently work for Indica Labs, Inc. in a full-time or part-time capacity. Candidates who are not current employees will not be considered.  This posting closes on Monday, April 17, 2023, at 5:00 p.m. Mountain Standard Time (MST).  This position is eligible for in office, hybrid, or remote opportunities. 

Summary

Supervises all aspects of software and hardware testing, including design, implementation, execution, as well as debugging test processes. Directly supervises all employees in Software QA. This position interfaces with the Quality Assurance (QA), Development, Product, and Service teams to influence the testability of products, research and implement test methodologies, identify, document, and execute test plans and test cases.. 

Duties and Responsibilities

• Supervises the collaboration with QA, development, and product teams during product design phase to assist with requirements review and design test plans and test cases
• Oversees the design and executes manual tests to ensure proper operation and performance of software applications
• Ensures continuous improvement of the Software Quality Assurance and Testing process and strategies by actively participating in process review sessions and Software Quality Assurance (SQA) meetings
• Leads the Software QA function for support of technical rollouts and upgrades as needed
• Designs, develops, and implements test plans and test cases for new and enhanced software releases and leads the Software QA Team towards successful completion of cases.
• Supervises all aspects of validation and verification, including functional structural, regression, load, and system testing to ensure hardware and/or software meets or exceeds standards and end-user requirements
• Ensures all explicit and implicit requirements are met during testing
• Oversees the execution of tests according to established plans and scripts
• Ensures appropriate documentation of test runs and results on every test are completed by team.
• Identifies and logs defects and issues found during testing, with detailed explanation, in defect/issue tracking system and ensures escalation to appropriate issue owners
• Researches and designs test cases to reproduce customer/production issues when needed to support the Support and Development teams
• Uses various tools effectively to assist in project completion, including but not limited to SQL, project management, and build tools.
• In a working role, Supervises Software QA Team
• This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice

Minimum Qualifications

• Bachelor’s Degree
• Relevant work experience can substitute for education on a year for year basis.
• Authorization to work in the United States, or appropriate authorization to work in the applicant’s current home country (Indica Labs, Inc. does not sponsor work visas)

Preferred Qualifications

• Knowledge of SQA project involvement, application development lifecycle, and methodologies

Knowledge, Skills, and Abilities

• Knowledge of Windows operating systems
• Proficient skills in common business and office software (word processing, spreadsheet and e-mail)
• Strong organizational and analytical skills
• Basic knowledge of databases and database query language, such as SQL
• Ability to prioritize tasks to meet deadlines
• Ability to manage multiple tasks at one time
• Ability to communicate effectively both verbally and in writing

Location

This position is based at our headquarters in Albuquerque, New Mexico.

Working Conditions and Physical Effort

• Some travel may be required (<10%)
• No, or limited physical effort required
• No, or limited exposure to physical risk
• Work is normally performed in a typical interior/office work environment

Indica Labs, Inc. is proud to be an Equal Employment Opportunity and Affirmative Action employer. We take pride in providing equal employment opportunities to all employees and applicants regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Additionally, it is standard company policy to provide reasonable accommodations to qualified individuals who have protected disabilities to the extent required by applicable laws.