Food Server

ESSENTIAL FUNCTIONS:

• Welcomes and warmly greets guests.
• Provides friendly, fast and efficient service.
• Informs guests of any specials, giving details of how specials are created and cooked.
• Does everything to ensure the guests dining experience is top notch.
• Inspect table for proper presentation & completeness.
• Relay messages to other servers & bus persons as needed.
• Work with other servers as a team. Be willing to help co-workers as situations arise.
• When walking by a table that has a dirty dish, clear it whether it is your table or not.
• Memorize all items & inform guests.
• Remain in the dining area, visible to guests.
• Turn in food orders promptly & pick up those orders when your name is called.
• Perform side work at the start & end of each shift as required by service station assignment.
• Prepare final bill, present check to guest in a timely manner.
• The guest is to be treated with the utmost respect.
• Operate POS system

JOB PREREQUISITES:

• Exceptionally groomed
• Punctual
• Dependable
• Cash Handling Skills

This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

EDUCATION: High School Diploma or GED.

EXPERIENCE: Must have excellent customer service skills. Experience serving in a restaurant environment and Cash Handling skills a must.

LICENSES OR CERTIFICATIONS: Obtain/maintain Eastern Shawnee Tribe of Oklahoma gaming license. Obtain/maintain Food Handlers license.

PHYSICAL REQUIREMENTS: Ability to carry serving trays as well as reach, bend and stoop. Must be able to stand for long periods of time. Must be able to lift up to 50 pounds.

WORK ENVIRONMENT: We maintain an alcohol/drug-free workplace. Must have the ability to work in a fast paced environment and perform in casino operations containing smoke and second hand smoke with high noise level and bright lights. Must be able and willing to work nights, weekends and holidays as needed.